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```Job Overview```
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills.
```Responsibilities```
- Answer incoming customer calls and respond to inquiries in a professional and timely manner
- Provide accurate information about our products and services
- Assist customers with placing orders, processing returns, and resolving any issues or concerns
- Conduct outbound calls to follow up with customers or provide additional information as needed
- Analyze customer needs and recommend appropriate solutions
- Maintain customer records by updating account information in the database
- Perform data entry tasks accurately and efficiently
- Upsell products or services to customers when appropriate
```Experience```
- Previous experience in customer service or a related field is preferred
- Excellent phone etiquette and strong communication skills
- proficiency in English and Spanish is a plus
- Ability to communicate effectively with customers from diverse backgrounds
- Strong problem-solving skills and the ability to handle difficult situations with patience and empathy
- Multilingual abilities are an asset
If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we would love to hear from you. Apply today to join our team as a Customer Service Representative!
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 40.00 – 45.00 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Relocate:
Work Location: In person
Full Time
Business Services
$39k-49k (estimate)
03/10/2024
07/26/2024
partnerspersonnel.com
MORENO VALLEY, CA
1,000 - 3,000
2017
Private
<$5M
Business Services
Partners Personnel is a full-service staffing firm that offers HR, recruiting, direct placement and hiring services.
The job skills required for Customer Service Representative include Customer Service, Problem Solving, Products and Services, Communication Skills, Data Entry, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.