Bank is looking to hire a Branch Manager

Essential Functions

1. Builds and maintains customer relationships, identifying business opportunities and promoting Bank’s products and services to enhance branch profitability.

2. Helps maintain cost efficiency to achieve goals of the branch; assures quality of customer service and adherence to sales and brand standards.

3. Responsible for managing and growing a book of business by partnering with business partners such as Commercial Relationship Officer, Retail Cluster Manager, Lending Officers, etc.

4. Demonstrates proficiency in understanding the features and benefits of all products and services to effectively address customer needs and resolve customer inquiries/complaints in an efficient manner.

5. Actively searches and participates in community activities in a manner which reflects favorably upon the Bank achieves goals with CRA/CA.

6. Conducts regular staff meetings to ensure that goals and objectives are clearly communicated with branch staff; provides guidance and leadership to enable staff to meet these goals and objectives.

7. Coordinates weekly schedule of staff to ensure adequate coverage. Assists in the selection of new personnel as appropriate; identifies training needs and opportunities; develops and implements a plan for meeting those needs.

8. Oversees reports related to operations of the branch. Verifies customer identity in accordance with established guidelines and strictly adheres to all other compliance procedures.

9. Oversees the opening/closing procedures of the branch office and assures dual control when performing of vault access.

10. Maintains a thorough understanding of branch security and safety protocols, and ensures strict adherence to established policies and procedures to maintain operational integrity.