47 IT Support Engineer Jobs in Dallas, TX
Partnership Employment is Hiring an IT Support Engineer Near Dallas, TX
IT Support Engineer-
This role is located in Dallas, TX-
What we are looking for:
We are looking for a technical individual who are motivated, self-starters, and always eager to help while providing excellent customer service to our users. You’ll need to be a team player with great attention to detail and communication skills as we work together to solve daily challenges.
What You’ll Do:
- Technical onboarding and ongoing support of users in multiple offices and countries
- Hardware deployment, software installation and maintenance of user machines
- Asset tracking and inventory management
- Communicate highly technical information to both technical and non-technical personnel
- Deploy and decommission user workstation VM’s
- Google Workspace end user support
- Recommend new software and hardware solutions as needed
- Help maintain vendor relationships for hardware and software acquisitions
- Design and maintain Mobile Device Management policies and profiles for Apple and Android devices
- Update and maintain computer management policies in Jamf / Ivanti / Workspace One
- Work with key stakeholders and end users to identify and implement new processes and technologies
- Educate team members and org users on new processes and technologies
- Work with Audit and Compliance teams to review user access on a bi-weekly basis
- Drive team initiatives/projects
What You’ll Need:
- High School Diploma
- Up to 4 years of experience in end user IT
- Good documentation and communication skills via Email, Jira, and Slack
- Attention to detail and ability to follow direction
- Ability to lift up to 50lbs as necessary
- OS Experience: MacOS, Windows 10, iOS, Android
- Software Skills: Okta, Google Workspace, Zoom, Slack
Things that will help:
- Experience with Jira/Confluence
- User level experience with Okta
- Basic understanding of SaaS
- Experience with Jamf, Workspace one, Ivanti Endpoint Manager or like technologies
- Training or certifications: Microsoft operating systems, A certification, MacOS support training
- Experience working on big projects and mentoring team members
Job Summary
Full Time
Business Services
$75k-93k (estimate)
06/04/2024
07/18/2024
partnershipemployment.com
WORCESTER, MA
25 - 50
2002
TANYA HAYWARD
$5M - $10M
Business Services
Related Companies
About Partnership Employment
Partnership Employment is a professional services firm offering comprehensive Staffing and Search services in Accounting and Finance, Office and Administration, Legal and Technology on a Consulting, Temp-to-Hire and Direct-Hire basis. The internal Partnership Employment team is uniquely qualified to assist clients due to its excellent track record, business model, and specific industry experience. With decades of staffing industry experience, our partners not only recruit great candidates, but provide you with creative ideas to better utilize your staffing to enhance productivity, reduce costs... and manage employment risk. Partnership Employment is recognized as one of the Fastest Growing Staffing Firms by Staffing Industry Report. Office locations in Massachusetts, New York, Washington D.C., Texas, Illinois and Tennessee.
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The job skills required for IT Support Engineer include Customer Service, IT Support, Communication Skills, Initiative, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Engineer positions, which can be used as a reference in future career path planning. As an IT Support Engineer, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Engineer. You can explore the career advancement for an IT Support Engineer below and select your interested title to get hiring information.
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