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Are you looking to work for a fun, fast paced, hardworking, learning setting with great people in a team orientated environment?
If you are interested in helping people achieve their financial goals and making a difference in the lives of others, a credit union is a place for you. Credit unions are a great place to work as we are focused on our mission of "people helping people". Working at a credit union is fun, fulfilling and best of all, we get to make a difference in our members' lives.
At Partnership Financial Credit Union (PFCU) we have a full time position available that could be a great fit for you. If you have a knack for a fast-paced, get-it-done workplace, a passion for helping people, and enjoy working and collaborating with others, then you may want to join our team!
When you work for PFCU, you are both an employee and a member of a credit union. This means we care about your well-being just as we do our members, and you'll get to enjoy all the benefits a credit union has to offer too!
Sound enticing? Let me tell you a little bit about PFCU. First, let's talk about what a credit union is and how we are different from a bank. Credit unions are not-for-profit organizations that exist to serve their members. Like banks, credit unions accept deposits, make loans and provide a wide array of other financial services. As a member-owned and cooperative institution, a credit union provides a safe and sound place to save and borrow at reasonable rates with your best interest at heart.
With origins dating back to the 1950's, PFCU is a member-owned financial institution with offices in Morton Grove, Barrington, Des Plaines, Evanston, and Franklin Park. We remain dedicated to maintaining close, personable relationships with our members while delivering the best possible products and services. Along with CEO Mary Ann Pusateri' s long tenure of over 35 years, PFCU has many team members with over 20 years of service. Learn more about PFCU at www.mypfcu.org.
We strive to help our members achieve their financial goals. Because we're not a bank, we don't drive up profits. Instead, we focus on driving up member satisfaction through our, low loan rates, high deposit rates and low or no fee products and services.
We are looking for a Full Time Operations Coordinator to join our team in Des Plaines!
If you are interested and would like more information, please see below to read a full description of duties and requirements.
Summary
The Operations Coordinator is responsible for providing support to the Operations team while overseeing exemplary member service within all channels. S/he will provide support to the Operations Manager who leads the Electronic Services Coordinator and the Operations Coordinator. The Operations coordinator will become the Subject Matter Expert in operations, member service, debit, credit, and electronic services. Interacts with staff as needed to resolve member issues. The Coordinator will consistently build and broaden relationships and enhance the member experience by providing prompt, efficient, confidential, and accurate service in a friendly, positive, and professional manner.
The Operations Coordinator will report to the Operations Manager and may receive guidance from other PFCU management. S/he acts in accordance with established policies, procedures, and regulations, and accurately aids both internal and external members.
Key Responsibilities
Scope
The Operations Coordinator will work under minimal supervision exercising independent and sound judgement. S/He must have operational skill set, pro-active, cross functional, action orientated, self-motivated, excellent time management, highly functional, detail and goal orientated. The Operations Coordinator must have critical problem-solving skills as well as the ability to think outside of the box.
Essential Skills, Knowledge, and Requirements
Additional Information and Requirements
The Operations Coordinator performs a major portion of his/her duties through verbal and written communications. It is critical that s/he possess the ability to communicate with clarity, while understanding and explaining complex situations to team members and outside contacts. Accuracy is essential and s/he must possess the ability to proofread documentation and correspondence to ensure they are free of errors and fraud. S/he will spend a good portion of the day seated at a workstation, but may also be mobile throughout the credit union for purposes of meetings, working with members and others, etc. The ability to move or lift boxes and general office equipment as needed.
Full Time
Banking
$66k-90k (estimate)
06/14/2024
07/14/2024
mypfcu.org
MORTON GROVE, IL
50 - 100
1940
Private
MARY ANN E PUSATERI
$5M - $10M
Banking
PFCU is a peer-to-peer lending platform that provides loans and capital solutions for individuals and medium-sized businesses.