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See What We’re All About
As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. We believe our team should be like family. Not like a second cousin, twice removed, but more like the family you choose to be with every day. First, you have to demonstrate our core values and keep safety as your #1 priority, that’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list.
Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.
If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today!
Perks
The Job at a Glance
The Customer Solution Specialist (internally known as the Parts Expert) will assist with pricing, quote generation, parts identification, shipping, tracking, and returns. You will be part of a group of Customer Solution Specialists that provide top notch customer service, always upholding Parts Town’s high-quality standards and going above and beyond by exceeding customer expectations every day. Stellar communication skills and strong attention to detail are a must!
A Typical Day
To Land This Opportunity
About Your Future Team
Our team is truly a family unit, we like each other…a lot! We work hard and play hard together, every day. Whether it’s a potluck or a team outing we like to have a good time while working. We also love to let our inner nerd shine; whether you’re nerdy about sports, comic books, cats or baking we can’t wait to get to know you!
Pay
$17.80 - $21.76
Profit sharing eligible
Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.
We are an E-Verify employer.
For more information, please click on the following links:
E-Verify Participation Poster: English | Spanish E-Verify Right to Work Poster: English | Spanish
Full Time
Wholesale
$38k-47k (estimate)
07/26/2024
08/15/2024
partstown.com
TORRANCE, CA
1,000 - 3,000
1987
JOHN A TENGWALL
$50M - $200M
Wholesale
Parts Town was founded in 1987 as a restaurant equipment parts distributor for local service companies. Starting with a staff of six, Parts Town now employs almost 400 team members and supports local, national and international customers. For a time, the industry landscape was grim. Manufacturers were frustrated with declining parts sales, customers wanted better customer service and there was no platform for ecommerce. Where others saw the impossible, Parts Town saw opportunity. Forging partnerships with manufacturers, we championed OEM parts to our customers and collected a massive inventory... to provide those parts quickly. Through the creation of partstown.com and the industrys first mobile app, we designed online tools to research and purchase parts with ease. Parts Town also established a customer experience, rising high above the standard. Expertise, friendliness and integrity have set Parts Town apart. The good news is, were just getting started. In 2018 Parts Town was been named to the Crain's "Fast 50" list recognizing the fastest growing companies in the Chicagoland area for the sixth time. Parts Town has also be named to the "Inc 5000" list of fastest growing private companies for nine consecutive years.
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The job skills required for Customer Solution Specialist include Customer Service, Communication Skills, Flexibility, Attention to Detail, Organizational Skills, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Solution Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Solution Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Solution Specialist positions, which can be used as a reference in future career path planning. As a Customer Solution Specialist, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Solution Specialist. You can explore the career advancement for a Customer Solution Specialist below and select your interested title to get hiring information.