132 Retail team lead Jobs in Wilmington, NC
Party City is Hiring a Retail team lead Near Wilmington, NC
Job Description
ARE YOU CUSTOMER OBSESSED?
- You are responsible for executing best in class sales and service strategies.
- Team Leads reinforce exceptional customer service behaviors delivered by the store team through accountability, reinforcement, recognition, and praise.
- Teams Leads provide value to our guest by delivering a customer friendly in-store and curbside shopping experience
- You will leverage technology to enhance the customer service experience for our internal and external customers.
- You will cultivate an "It can be done" attitude with your team when it comes to overcoming obstacles and bringing joy to our customers.
- Team Leads are responsible for helping deliver on sales, profit, and service targets, as well as delivering on all key Omni strategies and metrics
WHAT DO YOU BRING TO THE PARTY?
- Do you possess prior retail management experience?
- Can you lead a team in a dynamic and fast-paced environment?
- Are you obsessed with ensuring that your customers are beyond satisfied?
- Are you adaptable and able to manage change daily through your team?
- Do you possess strong communication skills and the ability to build relationships with your staff and customers?
RESULTS MATTER!
- Team Leads will master all OMNI channel service platforms, including in-store pickup, delivery, curbside pickup, and others.
- You will manage and plan the daily and weekly workload to deliver on store sales goals and customer engagement.
- You will assist the Store Team Leader with team onboarding and learning.
- You will continuously direct and coach store team members.
- Team Leads are expected to work a schedule that aligns to customer and business needs (this includes early morning, evening, overnight shifts, and weekends).
- Team leads are responsible for creating an environment that promotes associate engagement and retention.
- As part of the Leader on Duty (LOD) team, you are responsible for other various processes and procedures to ensure an efficiently operating store.
Expected Hourly Range : $14.50 - $15.25
The salary range offered for this position is a good faith description of the expected salary range this role will pay. PCHI reserves the right to pay more or less than the stated range based on a variety of factors such as experience, geography, etc.
Last updated : 2024-06-20
Job Summary
Full Time
Business Services
$32k-49k (estimate)
06/22/2024
09/20/2024
partycity.com
ROCKAWAY, NJ
15,000 - 50,000
Private
RYAN VERO
$1B - $3B
Business Services
Related Companies
The job skills required for Retail team lead include Customer Service, Onboarding, Accountability, Communication Skills, Retail Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail team lead. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail team lead. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Retail team lead positions, which can be used as a reference in future career path planning. As a Retail team lead, it can be promoted into senior positions as a Bakery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail team lead. You can explore the career advancement for a Retail team lead below and select your interested title to get hiring information.
If you are interested in becoming a Retail Team Lead, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Team Lead for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Retail Team Lead job description and responsibilities
Retail Sales Team Leaders coordinate the sales department to achieving sales targets.
04/03/2022: Spokane, WA
Grooms sales personnel and ensures that they are well equipped on sales techniques and strategies, and are able to achieve sales target.
01/07/2022: Atlanta, GA
Sees the customer as king and teaches the sales personnel under him/her the same, guiding them on better ways to treat customers from the moment they stepped into the store.
03/25/2022: Kingsport, TN
A store team leader will often be responsible for running a specific department or even a whole shift of employees, and can have different duties depending on the nature of the store and the number of other employees that work there.
03/17/2022: Santa Maria, CA
Trains the sales personnel to be very warm and friendly as these could make customers come back to the store for more shopping.
02/28/2022: Lorain, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Retail Team Lead jobs
In-depth knowledge of performance metrics.
03/03/2022: Riverside, CA
Good PC skills, especially MS Excel.
02/16/2022: Norfolk, VA
Suggest and organize team building activities.
02/12/2022: Pocatello, ID
Create an inspiring team environment with an open communication culture.
01/06/2022: Sarasota, FL
Monitor team performance and report on metrics.
02/06/2022: Saginaw, MI
Step 3: View the best colleges and universities for Retail Team Lead.
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