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Store Team Leader - San Leandro, CA in San Leandro, CA at Party City **Location:**
**Experience:**
Not Specified **Job Description**
**Come Join The Party!**
**Cultivate a Customer Centric, Engaged Team**
* As a Store Team Leader, you will bring our service model to life, which is friendly, easy, and accurate.
* You will have full accountability to hire, train, coach, and develop your Store Team to deliver on our promise to be Customer First.
* You will lead your Store Team in delivering friendly in-store and curbside shopping experience and reinforce exceptional customer service behaviors with recognition and praise.
* You will ensure your Store Team provides the ultimate balloon experience for our customers.
* You will leverage technology to enhance the customer's experience.
* You will enable the Store Team to thrive in a fast-paced environment by role modeling an *It Can Be Done* attitude, establishing a culture of inspiration and showing commitment to the organization's goals and strategies.
* You will be responsible for creating an environment that promotes Team Member engagement and retention.
* You will invest your team's time in training strategies and initiatives to enhance your Store Team's skills and capabilities.
* You will create sustainable talent plans to fuel continued team growth.
**Drive Results and Efficient Operations**
* You will be responsible for executing best-in-class sales and service strategies to deliver sales, profit, and service targets.
* You will leverage and understand all your business reports to make daily decisions.
* You will drive sales growth in core businesses, balloons and omnichannel services.
* You will oversee all aspects of merchandising and inventory replenishment.
* You will manage payroll and store profitability.
* You will be responsible for store planning, scheduling, and task prioritization.
* You will lead an operationally efficient store, enabling a sales and service culture.
* You will provide services and solutions that drive customer loyalty.
* You will always prioritize customer interactions over tasks.
**Job Requirements**
**Physical Requirements**
* The replenishment process requires you to lift, push and pull up to 25lbs daily.
* Cleaning, store recovery, setting plan-o-grams and maintaining endcaps
* Climbing ladders to re-stock and obtain merchandise for our customers
* Ringing transactions on a register
* Utilizing our helium system to fulfill customer orders
Full Time
$40k-55k (estimate)
07/03/2024
07/18/2024
partycity.com
ROCKAWAY, NJ
15,000 - 50,000
Private
RYAN VERO
$1B - $3B
Business Services