14 Customer Service ( Remote work) Jobs in Ellicott, MD
Path-Arc is Hiring a Remote Customer Service ( Remote work)
Customer Service Job Duties And Responsibilities
- Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
- Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
- Ability to learn and follow all customer service procedures and policies
- Strive to meet and go above personal and team target goals
- Record, organize and file customer interactions and account changes
- Able to up-sell if needed
- Able to schedule call back and appoints to resolve customer needs
- Previous experience in customer support, client services, sales, or a related field
- Excellent at communicating over the phone and other communication platforms
- Basic computer skills and experience
- Able to multitask
- Excellent time management and prioritization skills
- Ability to listen actively, relay information, and answer questions and/or concerns
- Customer-focused for positive customer experience and resolution
- Health Insurance (dental and vision included)
- Excellent retirement plan
- Tremendous upward mobility into other positions and management
- Flexible hours
- Remote Position(s) available (work from home)
- Health Insurance (dental and vision included)
- Excellent retirement plan
- Tremendous upward mobility into other positions and management
- Flexible hours
- Remote Position(s) available (work from home)
Job Summary
Full Time
$36k-45k (estimate)
04/26/2023
10/01/2024
The job skills required for Customer Service ( Remote work) include Customer Service, Customer Support, Troubleshooting, Time Management, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service ( Remote work). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service ( Remote work). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service ( Remote work) positions, which can be used as a reference in future career path planning. As a Customer Service ( Remote work), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service ( Remote work). You can explore the career advancement for a Customer Service ( Remote work) below and select your interested title to get hiring information.
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