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Job Type Full-time Description
If so, we have the perfect opportunity for you at Pathfinder Bank!
About Us : At Pathfinder Bank, we take pride in being more than just a financial institution we are a community-focused bank committed to building lasting connections in Central New York.
As a key player in our Market, you'll have the chance to make a meaningful impact on the people and businesses in our community while developing long-lasting, trusted relationships.
Why Join Us :
Community-Centric : Your role at Pathfinder Bank goes beyond being a trusted financial advisor; it's about actively contributing to the growth and prosperity of the local community we serve.
Collaborative Environment : Thrive in a fast-paced, collaborative, and engaging work environment where your ideas are valued, and teamwork is celebrated.
We believe that together, we can achieve more.
Employee Support : We understand the dedication and hard work our employees put in, and we are committed to ensuring you feel supported, appreciated, and rewarded for your contributions.
Flexibility : Enjoy the flexibility of a family-friendly work environment that understands the importance of work-life balance.
Key Responsibilities :
Relationship Building : Cultivate and strengthen personal and business relationships within the local community. As a Customer Service Representative you will be "face of Pathfinder Bank".
Customer Service : Lead by example and inspire those around you to deliver exceptional service. Your interactions with internal and external customers will be instrumental in creating a positive and inclusive environment.
Local Touch : Embrace the opportunity to immerse yourself in the unique needs and aspirations of our local community. Your insights will guide our efforts to provide tailored financial solutions.
Identify Needs : Interacting with customers and creating relationships is how everyone here at Pathfinder Bank can help turn dreams into reality.
What We Offer :
A fulfilling and rewarding career with opportunities for growth and development.
Competitive compensation and benefits package including paid holidays, paid time off, medical (including virtual care and work-life balance services), vision, and dental insurance, a K with a generous match, tuition reimbursement, banking discounts, and more!
The chance to be part of a bank that believes in bringing out the best in its talent.
Summary / Objectives
The Float Customer Service Representative (CSR) is the primary point of contact for bank customers throughout our branch locations.
The objective of the Float CSR is to perform daily transactions for customers in various branches, while providing efficient and quality customer service.
Additionally, as the primary point of contact, it is necessary for the Float CSR to create opportunities for cross-selling the bank’s products and services in order to meet customer needs and grow the bank.
Essential Functions
refers complex inquires to management.
Maintains confidentiality of all customer records and documents.
Requirements
Required Education, Experience and Qualifications
Salary Description $17-$19 / hour
Last updated : 2024-06-20
Full Time
$40k-50k (estimate)
06/22/2024
09/17/2024
ambg.com
Fulton, NY
<25
The job skills required for Customer service representative include Customer Service, CSR, Products and Services, Microsoft Office, Flexibility, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.