DescriptionPathways Health and Community Support
Human Resources Training, Inc.
Job Description
Job Title:
Program(s):
State:
Rural Foster Care Support Program Supervisor
Foster Care Support Program Rural Arizona
Arizona
Population Served:
Reports To:
FLSA Status:
Child Welfare, Development Disabilities
Regional Director of Foster Care and Adoption
Exempt
SUMMARY
The Foster Care Support Program Supervisor oversees the operations of the foster care support program
in Central Arizona under the direction of the Regional Director of Foster Care and Adoption. This
position supervises and monitors workers for compliance and best practice and ensures timeliness of
reports and intervenes in problem area.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assigns cases to Foster Care Specialists in Rural Arizona.
Reviews cases on a regular basis for quality and ethical practice.
Evaluates and maintains records regarding the quality of job performance and service delivery of all
Foster Care Specialists.
Provides intervention to address substandard performance or service.
Provides leadership, supervision, training and action plans for Foster Care Specialists and Programs
Assistant.
Reports substandard performance to Regional Director of Foster Care and Adoption.
Intervenes in client emergency calls when Foster Care Specialists are not available.
Reviews and signs off on all renewal home studies prior to submittal.
Reviews all case closures prior to closure.
Collects demographic data on cases.
Monitors program for contract compliance in timeliness of reports and visits.
Provides training and clinical support to Foster Care Specialists.
Reports to the Regional Director of Foster Care and Adoption for supervision.
Assists in gathering information and data for annual performance audits
Ensures proper safe physical management techniques are followed at all times.
Assists other staff members with client’s coverage during leave and emergency situations.
Acts as a supervisor in Quick Connect.
Attends HRT management meeting and District and State Program meetings.
Attends monthly KIDS meetings.
Attends DCS contract meetings for Southwest and Central districts.
Attends Native Communities Program meetings.
Maintains Native Communities Program census and distributes as necessary.
Ensures Native Communities Client Monthly Reports are sent to TSS case managers timely.
Ensures all Incident Reports are sent to appropriate parties within the required timeframe.
Represents HRT at state recruitment meetings and activities, KIDS recruitment activities, and
community activities involving recruitment opportunities.
Seeks ways to raise public awareness of HRT's FCSP.
Rural Foster Care Support Program Supervisor
04/29/24
Coordinates ongoing retention activities for the FCSP.
Assists in the hiring process for new team members as needed.
Acts as a positive role model and mentor for staff and families.
Models and ensures all program norms are upheld without compromise.
Treats others with respect, confronts negative behavior and supports confrontation.
Participates in Site and /or Company community events as required.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of
activities, duties or responsibilities that are required of the employee for this job. Duties,
responsibilities and activities may change at any time with or without notice.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
SUPERVISORY RESPONSIBILITIES
Facilitate weekly group and at minimum, monthly, individual supervision.
Train and oversee Licensing Workers in accordance with the Office of Licensing Rules and
Regulations.
Manage caseload size and ensure deliverables are completed accurately and timely.
Complete required shadowing of staff and provide staff with feedback concerning their work.
Carry a caseload as necessary.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use
hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to reach with
hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move
up to 25 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Potential exposure to contagious diseases due to frequent interaction with clientele.
TRAVEL
50% throughout the counties assigned.
REQUIRED EDUCATION AND/OR EXPERIENCE
Master’s degree in Social Work, Human Services or related field and two years’ experience with child
welfare, human services and/or foster care licensing or Bachelors’ Degree in Social Work, Human
Services or related field and four years’ experience with child welfare, human services and/or foster
care licensing.
Rural Foster Care Support Program Supervisor
04/29/24
Ability to obtain and maintain a valid unrestricted Level One Fingerprint Clearance Card.
Minimum age requirement is 21 per contract.
Must meet the requirements to be a safe transporter and driver.
Must possess a current Arizona State Driver’s License and have an acceptable driving record for the
past three (3) years.
Must have personal vehicle liability insurance and vehicle registration as required.
Must be able to pass a CPS Clearance with no substantiated reports.
When required, the ability to pass a criminal background clearance check, drug screen, and if requested
a physical exam.
Strong knowledge of overall company operations and policies and procedures.
Strong knowledge of the Arizona Foster Care licensing rules and regulations.
PREFERRED EDUCATION AND EXPERIENCE
None.
CERTIFICATES, LICENSES, REGISTRATIONS
None.
QUALIFICATIONS
Language Skills
Ability to respond effectively displaying professionalism, sensitivity, and empathy to linguistic,
cultural, social, economic, and individual differences and challenges. Ability to write and maintain
accurate and timely documentation. Ability to present information 1:1 and to groups in an organized
and concise manner.
Ability to Multi-Task
Must be able to work independently as well as a member of a team. Must have excellent
organizational and time management skills. Must remain flexible and able to handle multiple
priorities with the ability to adjust to high pressure and rapidly changing business conditions.
Reasoning Ability
Ability to quickly assess unique situations and develop and apply strategies to effectively meet the
needs of the child and family. Ability to interpret contracts and ensure compliance. Ability to provide
exemplary service to employees and outside constituents.
ADDITIONAL ELIGIBILITY QUALIFICATIONS
Ability to maintain ethical standards and professional boundaries.
Demonstrated ability to manage multiple licensing projects.
Adhere to HIPAA and confidentiality standards.
Ability to work a flexible schedule.
Strong knowledge of overall company operations and policies and procedures.
Strong knowledge of program development.
Knowledge of community resources and services.
Ability to work independently.
Ability to collaborate internally and externally.
Ability to identify needs and articulate and advocate on behalf of the child.
Ability to identify indicators of physical, emotional, and sexual abuse.
Ability to work with diverse population.
Ability to build and maintain positive internal and external relationships.
Ability to provide exemplary customer service to all employees and outside constituents.
Rural Foster Care Support Program Supervisor
04/29/24
Must be flexible and able to handle multiple priorities, with the ability to adjust to high pressure and
rapidly changing business conditions.
MY SIGNATURE BELOW INDICATES THAT I HAVE READ AND UNDERSTAND THE JOB DESCRIPTION AND AGREE THAT
I AM QUALIFIED AS TO EDUCATION AND SKILL TO MEET THE REQUIREMENTS OF THE POSITION WITH OR WITHOUT
REASONABLE ACCOMMODATION(S):
__________________________________________________
EMPLOYEE SIGNATURE
_____/_____/______
DATE
__________________________________________________
SUPERVISOR SIGNATURE
_____/_____/______
DATE
Rural Foster Care Support Program Supervisor
04/29/24