Company Description

Patient Advocacy Services, LLC is dedicated to ensuring regulatory compliance and increasing provider revenue while maintaining and improving patient relationships. Our patient advocates serve as liaisons between clients, families, and healthcare providers, providing information on health insurance benefits, decision making, bill tracking, and payment assistance. With a friendly and knowledgeable staff, we prioritize ethical and transparent practices, ensuring thorough Explanation of Benefits (EOB), monthly invoicing, and guaranteed increase in patient responsibility reimbursements. We comply with HIPAA regulations and implement policies and processes to protect patient information.

Role Description

This is a full-time on-site role as a Collections Specialist at Patient Advocacy Services, LLC located in West Palm Beach, FL. The Collections Specialist will be responsible for day-to-day tasks related to patient collection, cash collection, customer service, and finance. The role requires effective communication skills and strong attention to detail in managing patient accounts and ensuring timely payment.

Qualifications

• Debt collection and cash collection skills
• Strong communication and customer service skills
• Finance knowledge and understanding
• Experience in handling patient accounts
• Attention to detail and accuracy
• Ability to work well within a team
• Knowledge of regulatory compliance guidelines
• Understanding of HIPAA regulations
• Experience with invoice management

Knowledge of the substance-abuse and mental health industry