JOB SUMMARY:

The Cash Posting Coordinator is responsible for the timely and accurate posts of all payment types to the billing system to ensure accurate and timely reporting of receivables in accordance with company policies, practices, and procedures.

QUALIFICATIONS:

• Graduation from an accredited high school or attainment of a GED certificate from an accredited institution.
• Minimum of 6 to 12 months medical billing experience or education equivalent preferred.
• Basic accounting experience preferred.
• Knowledge and experience working with CPR preferred.
• Infusion pharmacy experience a plus.
• Healthcare billing and collections experience preferred.
• Detail-oriented with strong organizational skills.
• Ability to multi-task, prioritize, meet deadlines, and work independently
• Possesses good interpersonal skills; ability to work independently and as part of a team.
• Facilitates work production results by incorporating exceptional planning and organizational skills.
• Utilizes clear verbal communication skills to source and exchange information; utilizes written communication skills to prepare documentation and report results as warranted by job responsibilities.
• Applies analytical skills to pre-established work processes that may require preparation of reports or documents for further review or analysis.
• Ability to identify problems within the work routine that can be handled at level and refer escalated matters for further resolution.
• Computer literacy in standard office applications.
• Promotes a philosophy that is customer driven with excellent service results.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Payment Application
• Answers phone calls answers questions and/ or directs call to the appropriate person.
• Efficiently, timely and accurately post cash and adjustments.
• Performs and maintains posting level per company policy
• Identifies and flags short pays
• Research unidentifiable payments
• Work collaboratively with manager and other staff to identify trends and solutions to improve efficiency and accuracy
• Identifies and follows appropriate protocol to correct payments and billing discrepancies
• Coordinates daily bank deposits
• Assists with completion of daily reports
• Assist department with location necessary documents
• Performs additional duties as assigned.
• Communicates effectively with teammates within department; Supports the team culture within the organization by adhering to policies, practices, and the Company’s mission statement.
• Provides exceptional customer service to patients, internal and external customers, all contacts, and third-party payors.
• Interacts in a professional manner with all teammates to promote a cohesive working environment.
• Looks for ways to improve and promote quality processes within and outside of the department.
• Adapts to and demonstrates multi-tasking skills when dealing with frequent changes in an ever-evolving work environment.
• Recognizes the need for change and the results of improved work processes.
• Other duties as dictated by business conditions or management directive.