The Home & Community Based Services Business Manager is responsible for coordinating and directing the clerical support staff for the office and ensuring that all duties are performed in a timely manner. The Business Manager is also responsible for supervisory duties of non-clinical caregivers and the office staff.

• Supervises non-clinical office staff and non-clinical caregivers.
• Maintains office/branch manuals as needed; i.e. administrative binder, policy
• Ensures accurate data entry into appropriate HCBS system(s).
• Participates in Performance Improvement Plan and
• Participates in interviewing, hiring, and onboarding of agency employees.
• Oversees orientation process for caregivers.
• Maintains up to date employee and medical files for all agency
• Conducts caregiver and office staff evaluations.
• Assists in the ordering of medical supplies and office supplies and remitting/submitting invoices to home
• Oversees clerical functions in agency related to filing, work flow, mail,
• Assists in answering of incoming phone
• Assists the Executive Director as needed in other agency processes and
• Functions in the role as Case Coordinator as needed.
• Payroll: Ensures payroll accuracy. Runs payroll integrity report, provides to Executive Director for approval within required time frame and file with unverified services and staff verified report.
• Supply Inventory: Monthly review, record and discard expired supplies.
• Assist Executive Director with performance
• Assist in training staff.
• All other duties as assigned.

Education Required

• High school education or equivalent
• Must have computer skills, clerical-business machine skills, and business knowledge.
• Must possess general clerical
• Strong leadership skills.
• Management experience required.