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Patient First is accepting applications for Care Advisor Nurse-Call Center in the Virginia Beach, VA area. Patient First provides a friendly work environment that promotes a team-oriented philosophy.
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The responsibilities of the job include, but are not limited to, the following:
Performing comprehensive telephonic patient assessment and following all Patient First Policies and Procedures;
Following established clinical protocols/guidelines and providing appropriate patient instructions according to urgency of calls;
Complete documentation of all communication with patients, physicians, staff, employer, or insurance companies in the patient medical record;
Uses, protects, and discloses patient Protected Health Information (PHI) in accordance with Heath Insurance Portability and Accountability act (HIPAA) standards;
Expediting emergency calls as needed;
Helping develop new members of the nurse call center.
Minimum education and professional requirements include, but are not limited to, the following:
High school graduate or equivalent;
State license as a registered nurse in good standing;
Clinical experience with Patient First a plus;
Utilization review and call center experience a plus;
Computer skills and experience with Microsoft Word and Excel (required);
Ability to work in a team-oriented environment that requires strong oral, written and interpersonal communication, problem solving, facilitation and analytical skills.
Patient First is an equal opportunity employer offering an excellent benefits package and competitive salary.
Job Type: Full-time
Work Location: In person
Full Time
Ambulatory Healthcare Services
$79k-99k (estimate)
03/20/2024
07/17/2024
patientfirst.com
GLEN ALLEN, VA
3,000 - 7,500
1981
RICHARD P SOWERS III
$50M - $200M
Ambulatory Healthcare Services
Patient First Medical Care is a hospital & health care company based out of 3084 State Route 27 # 10, Kendall Park, New Jersey, United States.