AUTOMOTIVE BDC SALES COORDINATOR
Patrick Motor Group is a family-owned company that has been serving the Central Massachusetts and Greater Boston areas for generations. We are committed to providing our customers with the best possible car buying and servicing experience. We are a multi-franchise dealership group that offers new and used cars, financing, and servicing for various makes and models.
Job Description:
As a BDC Coordinator at Patrick Motor Group, you'll be our customers' first point of contact. You'll be responsible for answering inbound calls, responding to emails, and ensuring that all inquiries are handled promptly and professionally. You'll also be responsible for scheduling appointments, following up with leads, and maintaining accurate records.
Responsibilities :

• Manage incoming leads via phone, email, and website inquiries
• Schedule appointments for our sales teams
• Follow up with customers to ensure customer satisfaction
• Communicate with sales consultants and sales managers to ensure customer needs are met
• Maintain a high level of customer service and professionalism at all times
• Meet and exceed performance metrics

Requirements :
The ideal candidate for this role is someone who is energetic, self-motivated, and has a passion for customer service. You should have excellent verbal and written communication skills and be able to work well in a team environment. Previous experience in a similar role is preferred but not required.

• Experience in a BDC or call center environment preferred
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize effectively
• Ability to work flexible hours, including evenings and Saturdays

Benefits :

• Competitive compensation, comprehensive benefits, and a positive work environment.
• Competitive pay and bonus structure
• Paid Training
• Health, dental, and vision insurance
• Disability, Accident, Critical Illness and Supplemental Heath Insurances available
• Life Insurance
• 401k
• Paid time off
• Sundays off
• Company Holidays
• Discounts on Products and Services
• Free admission to area attractions as an employee of Patrick Motor Group
• A family-owned company culture that is rare to find at any company

If you are interested in joining our team we look forward to hearing from you
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.