2 Customer Service Rep II Jobs in Georgia, GA
Patterson Veterinary Supply Inc. is Hiring a Customer Service Rep II Near Georgia, GA
Customer Support
- Develop strong working relationships across the business/functions, as well as with customers and manufacturing partners.
- Provide impeccable customer service and sales support; respond to customer queries, answer questions and solve problems in a timely fashion.
- Communicate any pertinent information received from customers to the outside sales representative or appropriate management.
- Identify customer requirements and expectations in order to recommend specific products and/or solutions.
- The Customer Service Representative may perform other duties as assigned.
- May also place outbound calls to existing customers to identify and suggest additional products and increase sales and services.
- Accurately process and ensure accuracy of customer transactions in order entry system such as orders, quotes, returns, etc.
- Maintain accurate customer and territory records, facility records, and document all customer interaction.
- Generation of reports
- Monitor scheduled shipment dates to ensure timely delivery.
- Accurately maintain and ensure regulatory guidelines are met according to Company, State, and Federal policies.
- Gain understanding of and adhere to Accounts Receivables policies and practices.
- Verify price and terms in accordance with standard procedures and customer profitability profiles.
- Multitask and work within multiple computer systems and communication platforms simultaneously.
- Maintain a current knowledge of company products, policies and procedures
- High School Degree or equivalent
- Proven customer service and organizational skills
- Observable accuracy and strong attention to detail
- Demonstrated effective verbal, written, and interpersonal communication skills
- General computer proficiency including knowledge of MS Office
- 1 year of veterinary, small animal, or companion animal experience.
- Associate’s Degree in a veterinary related field, or equivalent combination of education and experience.
- Proficiency in SAP or related ERP
Job Summary
Full Time
Wholesale
$39k-49k (estimate)
05/31/2024
07/29/2024
pattersonvet.com
SAINT PAUL, MN
500 - 1,000
2001
GEORGE HENRIQUES
$200M - $500M
Wholesale
Related Companies
The job skills required for Customer Service Rep II include Customer Service, Customer Support, Attention to Detail, Computer Systems, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Rep II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Rep II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Rep II positions, which can be used as a reference in future career path planning. As a Customer Service Rep II, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep II. You can explore the career advancement for a Customer Service Rep II below and select your interested title to get hiring information.
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