The Emergency Recovery Coordinator will consult with property owners impacted by fire water damage or other large-scale emergency events. This role will work closely with Emergency Response Agencies to enable effective implementation of property recovery initiatives. This role must have a desire to help others above all.
Paul Davis provides professional residential and commercial emergency restoration services for disasters of all sizes. From water and flood damage, to fire damage and mold remediation, Paul Davis franchise professionals are available 24/7 to clean up and repair damage to residential and commercial property. Founded in 1966, Paul Davis is a rapidly growing network of more than 370 independently owned and operated franchises in the United States and Canada. Paul Davis will grow to become over a $2 Billion business in the next 5 years.
Position: Emergency Recovery Coordinator
Hours/Week: Full-time, 40 hours
Compensation:

• Strong base salary commensurate with experience plus commission
• Bonus opportunities
• Medical, dental and vision coverage offered
• 401(k) with company match
• PTO, sick days and paid holidays
• Cell phone and computer provided by company

Reports To: Marketing Manager
Summary: Does the idea of working on interesting and complex projects bring you joy? Are you challenged by making a meaningful impact? Do you love solving problems by thinking creatively and trying new things? Are you an up-and-coming manager who always wants to do better? If so, we've got what you're looking for! The Emergency Recovery Coordinator will consult with property owners impacted by fire water damage or other large-scale emergency events. This role will work closely with Emergency Response Agencies to enable effective implementation of property recovery initiatives. This role must have a desire to help others above all.
Responsibilites: Emergency Recovery Coordinator
The Emergency Recovery Coordinator will consult with property owners impacted by fire, water damage or other large-scale emergency events

• Deliver an experience of extraordinary care while serving people in their time of need
• Responds to emergency property situations and all generated leads
• CLOSE opportunities on the spot
• Educates the consumer on products or services
• Build relationships and communicate Paul Davis services
• Monitor, generate and interpret lead sources (emergency notification systems)
• Provide emergency recovery kits and services to impacted property owners
• Establish and maintain working relationships with local emergency response agencies and local community
• Participate in community events
• Build and maintain a database of customer information
• Manage data in our main operating systems, RMS
• All other duties as assigned

Skills and Knowledge:

• Self-motivated to get results
• SALES-ORIENTED and CLOSE-driven
• Loves working with clients and tradesman
• Effectively schedules ahead while maintaining flexibility
• Thrives under high performance environments
• Excellent interpersonal skills
• Is succinct and professional with written communication
• Enjoys taking care of others

Required Education and Experience:

• High School Diploma or GED required
• Four plus years’ experience in the following areas (any combination): restoration, military, fire services, EMS, police, medical responder, dispatching of emergency responders, construction, insurance
• Two plus years’ experience in an outside sales role or customer service role
• Outside sales

Paul Davis is an equal opportunity employer.