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Overview :
This includes application reconfiguration of employee benefit plans, rates, and business rules as well as the review of carrier specifications.
Responsibilities :
Manages Carrier Support email box (reviews / distributes / coordinates all Carrier Support communications) to ensure timely resolution of all outstanding requirements.
Reviews, researches and resolves carrier discrepancy reports and issues to maintain integrity of BeneTrac database and accuracy of client files.
Maintains Carrier contact information including websites / password sheets for efficient processing of discrepancies and other requirements.
Acts as main contact for new carriers to create processes for discrepancy reporting.
Trains new Benefit Specialists on how to review and respond to carrier discrepancy reports for cross-training purposes.
Consistently strives to improve efficiency of carrier reports and Carrier Support communications for the overall benefit of the Operations department.
Qualifications :
Bachelor's Degree - Preferred
Compensation :
In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $15.82- $22.
60 / hr Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position.
If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and / or experience which may result in total compensation outside of this range.
Last updated : 2024-09-09
Full Time
Business Services
$93k-113k (estimate)
09/11/2024
12/07/2024
paychex.com
ROCHESTER, NY
7,500 - 15,000
1971
Public
MARTIN MUCCI
$3B - $5B
Business Services
Paychex provides payroll, human resource and benefits outsourcing solutions for a businesses.
The following is the career advancement route for Service support specialist positions, which can be used as a reference in future career path planning. As a Service support specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service support specialist. You can explore the career advancement for a Service support specialist below and select your interested title to get hiring information.