At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. Job Description Summary: PayPal helps millions of small businesses around the world accept payments and streamline operations, and we want to make their experience better every day. As we launch new products and experiences, we want you to be a strategic driver of expanding and connecting them so they’re even more relevant and impactful for our customers. In this role, you will work with user research, design, analytics, as well as other product managers and marketing and sales stakeholders to identify needs and opportunities for small businesses and drive commercial results. You will be responsible for championing merchants in the small business segment by routinely talking to them, understanding our existing products end to end, and designing growth loops for merchants and consumers to connect using our products. You will investigate data around our existing products and review where the largest opportunities may be to grow and expand our target audiences, support localized needs of countries, cross-functionally deliver new features, and monitor commercial success. Job Description: What You’ll Do: Be the voice of the customer’s needs by spending time with customers, sales, and support, and by synthesizing their feedback and market trends Define strategies, develop a value proposition, and lead cross-functional execution of initiatives to produce outstanding growth of customer engagement Leverage analytics, market research, usability studies, and competitive analysis to drive roadmap decisions and prioritization Evaluate competitive landscape and stay informed of latest trends Define growth targets and proactively monitor commercial performance versus projections What You Should Have: Minimum 5 years as a Product Manager, Product Marketing Manager, or related discipline Keen understanding and passion for small businesses and driving growth within the segment Experience building a product roadmap and working with cross-functional stakeholders to deliver exceptional business impact History of leading and executing in fast-paced, high-growth, uncertain environments Outstanding analytical skills, specifically in using funnel tracking and BI tools to drill down on insights and create solutions on data-driven hypotheses Strong written and verbal communication skills with a talent for precise communication to senior leaders and project partners Deep attention to detail; passion to create delightful customer experiences Familiarity with FinTech products and concepts Minimum of a BS/BA is required, MBA or MS preferred We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply. Additional Job Description: Subsidiary: PayPal Travel Percent: 0 - PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com. The U.S. national annual pay range for this role is $96900 to $234300 Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com Who We Are: Click Here to learn more about our culture and community. PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com. PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com. Any general requests for consideration of your skills, please Join Our Talent Community. As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated. At PayPal we are reimagining money, democratizing financial services, and giving people more ways to safely connect to their money and to each other. We are purpose-driven and looking for people who want to join us at the forefront of the digital payments revolution. Learn more at PayPal.com/Jobs Learn more about privacy-related questions or data retention. If you would like your profile to be deleted from our system, please let us know Please note that this site has updated features that can’t run on older versions of Internet Explorer. Please use IE11 or MS Edge for an optimal experience. When applying for a job you are required to create an account, if you have already created an account - click Sign In. 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