27 IT Support Specialist Jobs in Brooklyn, NY
PBS FACILITY SERVICE is Hiring an IT Support Specialist Near Brooklyn, NY
PBS Facility Service is seeking a highly motivatedand skilled IT Support Specialist to join our team. The successful candidatewill play a crucial role in ensuring the smooth operation of our organization'sinformation technology systems, including mobile devices. If you are passionateabout technology, enjoy problem-solving, and excel in a fast-paced environment,we encourage you to apply.
What you will do :
- Provide timely and effective technical support to end-users, including troubleshooting hardware and software issues, and assisting with user inquiries.
- Maintain, repair, and upgrade computer hardware, including desktops, laptops, printers, and networking equipment.
- Install, configure, and update software applications, ensuring optimal functionality and security.
- Set up and manage network connections, addressing connectivity issues and ensuring data security.
- Implement and enforce IT security protocols, monitor for security threats, and respond to incidents.
- Perform regular data backups and develop data recovery procedures in case of system failures or data loss.
- Maintain accurate documentation of IT systems, configurations, and support requests.
- Provide training and guidance to employees on the use of software and hardware, as well as best practices for IT security.
- Participate in planning and executing IT system upgrades, expansions, and procurement activities.
- Monitor IT systems for performance and reliability, proactively identifying and addressing potential issues.
- Manage Mobile Device Management (MDM) responsibilities, including configuring and securing mobile devices, enforcing security policies, and ensuring compliance with MDM protocols.
- Collaborate with outside vendors to improve IT policies and procedures.
- Wireless network management and support
- Maintain and update active directory password security protocol for logical org hierarchy.
- Bachelor's degree in information technology, Computer Science, or a related field (or equivalent work experience).
- Proven experience in providing IT support in a professional environment.
- Strong knowledge of computer hardware, software, and operating systems.
- Familiarity with network setup, configuration, and troubleshooting.
- Understanding of IT security principles and best practices.
- Experience with Mobile Device Management (MDM) solutions and policies.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and as part of a team.
- Relevant industry certifications a (e.g. Comp TIA A . MSFT IT Professional) a plus
- Weekends and evening availability a must.
- HRIS/CRM Experience a plus. IE: Zoho, QuickBooks, Viventium
Job Summary
Full Time
$94k-115k (estimate)
06/22/2024
07/11/2024
pbsfacilityservice.com
BROOKLYN, NY
<25
2009
JOEL BERKOVIC
<$5M
Related Companies
The following is the career advancement route for IT Support Specialist positions, which can be used as a reference in future career path planning. As an IT Support Specialist, it can be promoted into senior positions as an Information Technology Auditor Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Specialist. You can explore the career advancement for an IT Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Specialist job description and responsibilities
IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.
01/10/2022: Gainesville, FL
IT Support Specialists to work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.
02/20/2022: Jacksonville, FL
The IT Support Specialist provides computer support to end users across the College district for computer hardware, software, other technology equipment, and business-related applications.
12/31/2021: Little Rock, AR
These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.
03/08/2022: San Jose, CA
IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
12/13/2021: Brockton, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Specialist jobs
Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.
02/27/2022: Lancaster, PA
Some employers may accept IT support specialists without formal education who have computer experience and certification.
01/21/2022: South Bend, IN
Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.
12/26/2021: Daytona Beach, FL
To have a successful career as a IT support specialist, there are certain skills that hiring managers know to look for, and you must learn it.
02/07/2022: Bridgeport, CT
Successful technical support specialists possess common characteristics and aptitudes.
02/08/2022: Gainesville, FL
Step 3: View the best colleges and universities for IT Support Specialist.
