Who are we?

Polyconcept North America (PCNA) is the industry’s biggest and most diverse offering of promotional products and decoration services. Our employees are spread across six locations.

What we offer you

• Full healthcare and benefits! The health and wellness of our employees is important to us, that’s why we offer benefits including medical, vision, dental, short-term disability, and more!
• Flexible scheduling
• 401k Matching
• Generous Paid Time Off and Holidays
• PCNA Cares Share Fund – donating to teammates in times of need

Why you will make it your career

• We invest heavily in modernization, operating more efficiently with cutting edge digital technology
• We value our employee’s contributions in a collaborative and inclusive work environment
• Our culture encourages listening, understanding and a sense of empathy makes PCNA stronger
• As the industry leader for environmental responsibility, sustainability is the key to every decision we make

Our Values

Delight Customers: Treat our customers the way you’d like to be treated.

Work Smart: Time is valuable. Focus on the things that can have the biggest impact on our business and customers. Be inquisitive and innovative

Think Team: Work together to get the job done. Be inclusive and collaborative.

Own It: Be accountable. Embrace challenges as opportunities, roll up your sleeves and make it happen.

Say It Like It Is: Be candid, honest and respectful. Offer constructive insights and welcome other’s input.

Our Businesses

Leed’s is the premier supplier of high-quality promotional products, with goods ranging from pens and drinkware to bags and mobile tech. Bullet is a leading supplier of low-price promotional products,​ offerin​g deep inventory, reliable service and 24-hour turnaround. Trimark, a member of PCNA, is a leading developer and manufacturer of logo'd apparel for the Canadian and U.S. promotional industries. Trimark sells logo'd apparel across 6 different categories; Polos, T-Shirts and Tops, Woven Shirts, Knits and Fleece, Jackets, and Accessories, including Headwear. At JournalBooks, we believe in creative minds working together to create something truly unique in journals and planners. ETS has always sought to provide the very best in service, product selection, printing capabilities and competitive pricing, focused on drinkware, ETS offers a broad range of high quality drinkware categories. Spoke’s print-on-demand solutions and premium product assortment are standing by to help expand your inventory and fulfill your event and gifting needs!

SUMMARY

The Marketing Project Manager – Commercial Success is responsible for ensuring commercial readiness of all product launches to drive demand with a favorable customer experience. This individual will play a pivotal role in the commercial success of product launch with a focus on ensuring high quality training across the commercial organization for consistent messaging at launch. The manager also ensures a favorable customer experience on 3^rd party platforms as the owner of product data integration. The manager also oversees the field sales sample process to optimize the process and leverage this investment to drive demand. The position requires excellent project management and presentation skills and the ability to collaborate with cross-functional teams to drive commercial success across the organization. Cross-functional teams include product development, IT, engineering, ecommerce, and marketing.

FUNDAMENTAL DUTIES

Project Management: Product Data Integration

• Maintain and monitor quality of product data to ensure active items are displayed correctly on PCNA.com and 3rd party marketplaces (e.g. ASI, Sage)
• Business owner for product data integration for Sage, ASI, and other 3rd party platforms
• Coordinate issue resolution requests from ecommerce or integration team on product data issues
• Monitor existing reports and identify opportunities for improvement with new tools to optimize processes and maintain correct sku management
• Lead coordination of removing unavailable or unsellable skus on 3^rd party platforms
• Lead cross-functional team to facilitate issue resolution with product data quality including process for adding or removing new or discontinued skus from selling platforms.
• Sponsor continuous improvements to our product data management process and partner with IT and business teams to ensure current and accurate product data
• Provide regular updates to business leadership on project status, gaps, and escalations

Manager: Commercial Launch Readiness

• Serve as commercial product expert for all product launch items, understanding and aligning with product development on key features and benefits for internal communication
• Define and implement Field Sales Sample process in accordance with product launch processes, ensuring appropriate and timely merchandising and receipt of field sales samples to optimize efficacy.
• Optimize and implement product training process, including definition of stakeholders, milestones, dependencies, templates and materials to improve commercial readiness in association with product launch to drive revenue generation
• Develop and maintain training materials for all internal commercial teams including field sales, inside sales, and customer support to ensure consistent messaging at launch
• Develop plug-and-play product content emphasizing product positioning for integrated marketing team to utilize in developing customer facing materials
• Manage product pulls and orders for key commercial events, including merchandising lists for national tradeshows and major campaigns to ensure products are decorated and delivered on time

SKILLS AND KNOWLEDGE

• Strong project management skills and ability to create and maintain a project plan
• Proven experience leading cross-functional meetings and driving results to meet goals and tight timelines
• Comfortable with navigating ambiguity and driving projects to completion
• Excellent presentation skills required for preparation and training of internal teams
• Excellent communication (written and verbal) and interpersonal skills
• Strong analytical skills and attention to detail
• Collaborative with a continuous improvement mindset
• Works well in a high paced, evolving environment
• Ability to handle multiple projects and priorities simultaneously
• Deadline and results-driven
• Fast learner with creative problem-solving skills

MINIMUM QUALIFICATIONS REQUIRED

• BS required in business, marketing, technology, or related degree
• 5-7 years managing product launch projects, preferably in a medium to large corporate environment in industrial/manufacturing industry
• 3-5 years project management, product management, marketing or related experience
• Experience planning/organizing/monitoring project performance using appropriate program management tools and techniques
• Experience with industry standard PMO tools or experience in MS Project or Airtable
• Excellent PowerPoint and Excel capabilities
• Experience developing or presenting training materials a plus

Together We Inspire Pride

We want our team members to be proud of the essential work they do, our commitment to the sustainability, and the overall customer experience. We are a culture that will invest heavily in our people, our company and in state-of-the-art technology to be at the forefront of innovation.

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PCNA is an equal opportunity employer. PCNA provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics, or any characteristic applicable under state, federal and local laws.