The Organization

Forefront Living-Where Moments Matter

With a shared legacy in business and healthcare innovation, Forefront Living is a family of care-oriented organizations (Forefront Living Family) that creates high-quality senior care including active independent and assisted living, long-term care, Alzheimer’s and memory care, skilled nursing and rehabilitation therapies, hospice, and palliative care. Forefront Living is the not-for-profit parent of:

• Faith Presbyterian Hospice
• Presbyterian Village North
• The T. Boone Pickens Hospice and Palliative Care Center
• The Outlook at Windhaven
• Bella Vida
• Forefront Living Foundation

Faith Presbyterian Hospice-Care That Comes From the Heart

Origin Story

Founded in 2003, Faith Presbyterian Hospice makes each moment matter for its patients by providing superior end-of-life care and deep respect for everyone the organization serves and influences. Approximately 12,000 families of all faiths, ethnicities, and circumstances have turned to Faith Presbyterian Hospice since its founding, as it is the largest and most highly rated nonprofit provider of hospice and palliative care in the region.

Faith Presbyterian Hospice, a Snapshot

As one of the premier hospice providers in the Dallas-Fort Worth area, Faith Presbyterian Hospice has $20 million in revenue, employs 120 full-time employees, and maintains affiliated relationships with physicians to support patient care. The average daily census is approximately 228 for home care and around 16 for the inpatient units. In terms of payor mix, approximately 90% comes through Medicare, 5% through commercial pay, and 5% through benevolent care, which is supported by the Forefront Living Foundation.

Exceeding Expectations through Extraordinary Care

Faith Presbyterian Hospice’s first mission is to meet and exceed expectations by providing hospice nursing care, assistance with activities of daily living, spiritual support, and volunteer services. It also provides all medical support related to terminal illness, whether it be at home, a continuing care senior community, a nursing facility, or at Forefront Living’s T. Boone Pickens Hospice and Palliative Care Center, Dallas’ first independent residential hospice center.

Located within the T. Boone Pickens Hospice Center, Faith Presbyterian Hospice is committed to excellence and provides a more complete set of services than other providers in North Texas. Faith Presbyterian Hospice’s innovative, complementary therapies and special programs go beyond standard medical care to foster a new dimension of comfort for patients. The following is a list of traditional and unique offers:

• Inpatient Hospice Care at the T. Boone Pickens Hospice and Palliative Care Center
• Routine Home Care
• Continuous Home Care
• General Inpatient Care
• Respite Care
• Residential Care
• Licensed Certified Music Therapy
• Certified Massage Therapy
• Reiki Therapy
• Spiritual Care
• Bereavement and Grief Support

T. Boone Pickens Hospice & Palliative Care Center

With the leading support of T. Boone Pickens and numerous other generous philanthropists, Forefront Living has redefined hospice care in Dallas. Spanning a 9-acre campus in the heart of Dallas, The T. Boone Pickens Center includes 36 patient care suites with balconies overlooking a lake and landscaped gardens. There are living rooms and comfortable common spaces, as well as fold-out-couches within the suites for overnight guests.

In addition to the patient suites, the center contains a wellness center, playrooms for young children and teens, a café and dining area, a spiritual care center, a library, an outdoor reflection area, and a labyrinth. The benefits of residential care at the T. Boone Pickens Center include:

• Round-the-clock nursing
• Daily visits from the hospice provider
• Achieving palliation, comfort, and symptom management more quickly
• Patient-centered, individualized care plans
• Child life specialist, social worker, and bereavement coordinator to offer support when children are involved
• A dedicated team of volunteers to enhance unique services and programs.
• Access to wellness programs and resident services at Forefront Living Presbyterian Village North
• Education for patients and families
• Access to hospice specialists

Accreditations, Certifications and Accolades

Faith Presbyterian Hospice proudly holds the Gold Seal Certification awarded by The Joint Commission for Accreditation of Healthcare Facilities for excellence in healthcare quality and safety. Very few hospice centers seek or attain this level of recognition, which demonstrates Faith Presbyterian Hospice's commitment to quality.

Faith Presbyterian Hospice is accredited by the National Institute for Jewish Hospice, specially trained to care for those patients and families in the traditions of the Jewish faith.

Faith Presbyterian Hospice is a proud partner of We Honor Veterans, a program of the National Hospice and Palliative Care Organization (NHPCO) in collaboration with the Department of Veterans Affairs (VA). The program empowers Faith Presbyterian Hospice to meet the unique needs of America’s Veterans and their families by offering guidance and resources focused on respectful inquiry, compassionate listening, and grateful acknowledgment so that Veterans can be guided toward a more peaceful ending.

The Opportunity

The Role – Corporate Director, Home & Community Based Services

Reporting to Forefront Living’s Chief Operating Officer (COO) and working with the CEO, CFO and COO as a member of the leadership team, the Corporate Director of Home & Community Based Services (HCBS) of Faith Presbyterian Hospice will lead a renowned and well-respected hospice program and HCBS services that include the T. Boone Pickens Center in Dallas, Texas.

Responsibilities

The Corporate Director will partner with Forefront Living’s COO and the Leadership Team to develop strategies for long-term success and growth, including program expansion and partnerships with healthcare providers in the region. The Corporate Director will also be responsible for Faith Presbyterian Hospice's operations and the delivery of high-quality care. They will effectively and efficiently direct operations and partner with the Leadership Team to drive organizational performance and unsurpassed quality care to patients and families. Lastly, the Corporate Director oversees a competent and committed team on site: the Chief Medical Director, the Director of Clinical Services, the Revenue Cycle Coordinator, the Human Resources Manager, the Director of Medical Records, the Chef, the Facilities Manager, and the Director of Business Development.

The Corporate Director will lead external efforts to build strategic partnerships and expand Faith Presbyterian Hospice's brand, ideally serving as a visible and admired thought leader in the region and beyond. In addition, the Corporate Director will participate in local, state, and federal advocacy efforts that impact hospice care and support development efforts that advance philanthropic support.

The Corporate Director will fulfill the following duties and responsibilities:

• Promote Faith Presbyterian Hospice's vision, mission, values, and goals internally and externally. Advance the organization’s culture, including furthering a culture of superb clinical care, service excellence, accountability, and innovation.
• Ensure the organization’s Leadership Team is appropriately staffed, developed, and strategically focused on Faith Presbyterian Hospice's goals and priorities. Foster the development of a high-performing and collaborative team and a culture of accountability that produces strong results and excellent outcomes.
• Manage the organization’s budget to ensure a strong financial position.
• Oversee and appropriately communicate the organization’s operational and financial performance and resource requirements to the Forefront Living Leadership Team, Board of Trustees, and teammates.
• Participate in Board meetings, as required. Communicate progress on strategic initiatives to the Forefront Living Board of Trustees.
• Develop and maintain effective relationships with the Board of Trustees, Forefront Living Leadership Team, and others to foster alignment and achievement of the organization’s objectives and strategies.
• Recruit, develop, lead, and mentor Faith Presbyterian Hospice's teammates.
• Oversee the implementation and performance of key strategies and initiatives.
• Accountability for the performance of the organization's operations, including regulatory and compliance adherence and requirements.
• Lead efforts to grow the organization’s market share.
• Active involvement with contracting including managed care contracting and contract negotiations.
• Maintain contemporary knowledge of the local market and current industry trends.
• Engage in advocacy and community leadership efforts as needed.
• Represent Faith Presbyterian Hospice in the local market and beyond. Engage in efforts to increase philanthropic support.

For more information, visit Corporate Director, Home & Community Based Services - Peña Search Consulting (penasearch.com).