Technician Support Representative

Who We are

We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in Panama City. You've probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you're the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job, but they stay with us because they find a fulfilling career, room to grow, and opportunities to excel.

Why We Need you!

Because we offer top-of-the-line products and services, we need top-of-the-line team members who genuinely care about the customer and look at this opportunity as not just a job, but a career.

The Big Task

Being the point of contact for all purchase orders that come in from our technicians and seeing each order through to completion. If you're a multi-tasking extraordinaire with an eye for details - we're looking for you !

Key Sub Tasks

• Answer incoming calls from Install and/or Service Technicians who require a Purchase Order for material to complete install or service jobs.
• Create purchase orders and order products via vendor websites, phone or email.
• Complete all Purchase Order requests within required timeframe while maintaining a high-level of accuracy.
• Coordinate and deploy drivers for pickups with various vendors.
• Transferring physical records into a digital filing system

Preferred Qualities

• Effective written and verbal communication skills, personal integrity and the ability to work with a wide-range of individuals
• Quick and accurate typing skills with excellent attention to detail
• Ability to perform repetitive tasks with a high degree of accuracy
• Comfortable working independently with minimal supervision
• Self-motivated
• Knowledge of MS Excel and MS Office. Service Titan experience helpful.
• Ability to multi-task and prioritize to perform all tasks in a timely and effective manner

What We Offer

• Full time position
• Health, Dental, and Vision Life Insurance
• 401K Plan
• Holiday Pay
• Paid Vacation