Overview:

Peak Physical Therapy is a privately owned Physical Therapy practice seeking a full time Front Desk Coordinator/ Medical Receptionist to join our dynamic and growing team! Medical front desk knowledge/experience is preferred, however experience specific to outpatient physical therapy is not a requirement. The ideal candidate would have an outgoing personality mixed with professionalism and detail to organization.

You are the first point of contact for patients and we value our Front Desk Coordinator greatly! We understand the importance of being able to support patients, answer their questions, and guide them in the right direction to help solve issues they may have. This is so essential to creating a smooth and fun environment for both patients and staff. We are seeking an individual who is naturally friendly and personable, bright and inquisitive with excellent communication skills. We are a small outpatient clinic where everyone is treated as family and with the utmost respect at Peak Physical Therapy. We allow you to choose your path of growth and contribute to decision making within the company. We encourage input from everyone to help the business grow and flourish and love new, innovative ideas. We will teach you everything you need to know! Simply arrive with a willingness to learn, the ability to complete job requirements and a positive attitude. Peak Physical Therapy is looking for a long term Front Desk Coordinator to join and contribute to our family. We want to create an amazing working relationship so that you truly enjoy coming into the office each day, being part of an amazing group and are proud of the incredible work you do!

The position is responsible for greeting patients, answering phones, scheduling appointments, completing administrative processing and reports (insurance authorizations and verifications), collecting payments, and recordkeeping.

Essential Job Functions:

• Proficient computer and typing skills
• Knowledge of general EMR
• Exceptional oral and written communication skills
• Able to demonstrate excellent customer service skills and phone etiquette
• Able to manage time and prioritize tasks
• Able to work independently and take initiative
• Requires the ability to multitask
• Able to manage the front desk: answering phones, greeting patients, collecting payments, and completing intake paperwork
• Maintain office calendars and schedule appointments
• Assist with clerical tasks such as filing, data entry, contacting doctors offices/insurances.
• Must be able to work some evenings and some early mornings (No Weekends!)
• Ensure the reception area is tidy and presentable
• Effectively communicate with other members of the team to contribute to a positive atmosphere

Qualifications:

• Experience in a medical office front desk or clerical role
• Strong organizational skills with the ability to prioritize tasks effectively
• Excellent verbal and written communication skills

This position offers competitive compensation and the opportunity to work in a dynamic, fun, team-oriented office environment. We offer competitive 401K, medical and dental insurance, annual performance based raises as well as the opportunity for monthly performance bonuses! If you meet the qualifications and are looking for a rewarding opportunity as a Front Desk Coordinator, we encourage you to apply!

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

Schedule:

• Monday to Friday
• No weekends

Experience:

• Medical receptionist: 1 year (Preferred)

Ability to Commute:

• Cumberland, RI 02864 (Required)

Ability to Relocate:

• Cumberland, RI 02864: Relocate before starting work (Preferred)

Work Location: In person