P-CSD-001
Overview of Position: BlueBikes is seeking outgoing, well-organized, and committed advocates for biking and social equity to join the BlueBikes team as an Outreach Leader. As an Outreach Leader, you will represent the BlueBikes brand, promote BlueBikes memberships, register new members, and educate local residents about the power of bike sharing.
This is a seasonal position, offering up to 15 hours per week with mainly daytime hours and occasional evening and weekend work for special events. The outreach season runs from May through the end of September 2024.
Key Aspects of Position:

• Represent the BlueBikes brand at assigned events and locations, which could include BlueBikes stations, community events/meetings, organized rides, and other special events in the local city.
• Participate as a member of the BlueBikes Outreach Team to make events successful by effectively disseminating information, encouraging registration, managing registration, and facilitating an enjoyable and productive event experience for all participants.
• Elevate BlueBikes as a valuable and prominent presence within target communities.
• Assist community members with enrollment in the BlueBikes program on a mobile in-person basis.
• Conduct in-person demonstrations on how to use the kiosk, app, and/or BlueBikes key, and take interested residents (who sign a waiver) for short demonstration bike rides.
• Write detailed notes describing the event and feedback from residents and potential customers.
• Manage databases and spreadsheets required for events.
• Demonstrate BlueBikes bike features, check-in/out procedures for bikes, and kiosk sign-up to potential customers.
• Willingness and ability to work off-hours and/or weekends.
• Perform other duties as assigned.

Required Skills and Experience:

• 18 years of age or older.
• Must live in the city of recruitment.
• Comfortable in a fast-paced environment, including bending, stooping, standing for long hours, and lifting up to 50 pounds.
• Ability to communicate effectively with people of all ages, abilities, cultural groups, economic statuses, sexual orientations, and disabilities.
• Comfortable speaking with strangers and in public.
• Outgoing and energetic.
• Ability and comfort in riding a BlueBikes bike.
• Works well in a team and fosters team spirit.
• Prompt and punctual.
• Ability to take direction and learn basic facts about the BlueBikes system.
• Self-starter, able to work effectively and reliably with minimal supervision.
• Good at solving problems, thinking creatively, and self-motivated.
• Attention to detail, strong customer service skills including telephone support.
• Proven capabilities to lead and manage people and processes in a dynamic, changing environment.

Requirements:

• Location may be open, but the verbiage in the job description is particular to one city.
• Describes part-time hours.