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Field Service Technician Screening Questions :
Foremost global leader in retail loss prevention, operations management, and analytics, with our headquarters based in Foothill Ranch, California.
We maintain a strong presence across the globe, with offices in the UK, Australia, China, Hong Kong, Germany, France, and Canada, fostering a diverse team of talented employees.
Over the past we have been at the forefront of the industry, demonstrating our commitment to excellence through cutting-edge technologies and unparalleled customer service.
Join us on our journey as we continue to revolutionize the retail sector, providing innovative solutions
and services that redefine industry standards.
WHAT WE OFFER : $- / hr.
$- / hr.
Comprehensive healthcare benefits including medical, dental, and vision coverage;
Life / ADD / STD insurance; FSA / HSA options.
k) Plan with Employer Match
Generous Paid Time Off (PTO) policy
Observance of paid company holidays
Remote work schedule
ESSENTIAL JOB FUNCTIONS; but not limited to :
Work under the supervision of the Field Services Manager and guidance of Field Services Engineer
Install, service, and troubleshoot the Company's Cart Containment and other systems
Perform Preventive Maintenance of the Company's Cart Containment and other systems
Complete any service and repair work orders, primarily within your assigned areas as they arise
Travel (up to %) to various areas of the country, with flexibility of working night and weekend shifts, to complete installation, service and maintenance of the Company's systems
Makes substantive and comprehensive decisions on job sites regarding appropriate work needed to remedy system issues
Perform multiple tasks in a fast-paced environment, pay attention to detail, while remaining highly organized and efficient
Assistance in the training of Field Services Technicians, ASP, and Contractors
Take and follow through on directions and instructions while remaining customer focused
Adhere to the Company's standard operating procedures
Abiding commitment to Company's Core Values, Mission, and Vision
Utilization of installation and service scheduling systems and other service and expense tracking
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill and / or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
Ability to perform multiple tasks in a fast-paced environment; adaptable
Attention to details
Be highly organized and efficient
Ability to take directions and follow through on instructions
Ability to handle difficult customers with diplomacy, tact, and problem-solving
Have good oral and written communication skills
Have good leadership skills
Have experience working with Security Camera Systems, Point of Sales Systems, Electrical
Devices, and Wireless Devices
Have experience with dustless concrete cutting and asphalt
Have experience installing devices in a retail environment
Have experience running wires through walls and ceilings
Have experience troubleshooting and tuning electrical devices
Have experience bending and running conduit
Have experience using power tools and scissor lifts
Computer and other software proficiency in installation and service scheduling systems and
other service and expense tracking
EDUCATION AND / OR EXPERIENCE
Minimum years of experience directly related to the installation of devices in a retail
environment such as point of sale systems, alarm systems, or security camera systems
Minimum years' experience in electrical and low voltage devices, concrete cutting, bending,
and running conduit, and running wires through walls and ceilings; and experience with power
tools and scissor lifts
Experience as general contractor or related fields are highly desirable
Strong communication and collaboration skills are a must to ensure cooperation and positive
results
Valid driver's license and clean driving record
Last updated : 2024-08-14
Full Time
$62k-81k (estimate)
06/28/2024
11/13/2024
The job skills required for Field service technician include Field Service, Installation, Attention to Detail, Flexibility, Problem Solving, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Field service technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field service technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field service technician positions, which can be used as a reference in future career path planning. As a Field service technician, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field service technician. You can explore the career advancement for a Field service technician below and select your interested title to get hiring information.