3 Service coordinator Jobs in Forest, CA
Peak Technical Staffing is Hiring a Service coordinator Near Forest, CA
This role will be Hybrid (Tues Thurs onsite; Mon and Fri remote).
Hours available :
E ast Coast service : a p.
West Coast service : a p or a- p.
positions avaiable direct hire, month contract roles to possible hire.
oremost global leader in retail loss prevention, operations management, and analytics, with our headquarters based in Foothill Ranch, California.
We maintain a strong presence across the globe, with offices in the UK, Australia, China, Hong Kong, Germany, France, and Canada, fostering a diverse team of talented employees.
Over the past years at the forefront of the industry , demonstrating our commitment to excellence through cutting-edge technologies and unparalleled customer service.
Join us on our journey as we continue to revolutionize the retail sector, providing innovative solutions and services that redefine industry standards.
We are seeking a Service Coordinator to join our team in Foothill Ranch, California, to support our global operations. As a Service Coordinator, you are detail-oriented, tech-savvy, and passionate about customer service.
You have the ability to work on multiple, concurrent, rapid projects which require timely, thorough, well-prioritized, and swift resolution, delivering results our customers and team members rely upon.
WHAT WE OFFER...
Join the team and watch your career grow! We offer competitive compensation and benefits packages that include :
- Attractive Total Compensation Package
- Flexible hybrid work schedule
- Comprehensive healthcare benefits including medical, dental, and vision coverage; Life / ADD / LTD insurance; FSA / HSA options.
k) Plan with Employer Match
- Generous Paid Time Off (PTO) policy
- Observance of paid company holidays
ESSENTIAL JOB FUNCTIONS; but not limited to :
- Process and schedule new Service Work Orders using the company's order processing system (CRM)
- Prepare and Process Service Quotes, Service Orders and Service tickets
- Process Sales orders
- Log Technicians' check in / check
- Ship product to meet Service schedule
- Interface with Field Services Engineers, third-party Technicians, General Contractors, Electricians and Tile vendors to complete Service Work Orders
- Update Customer of Service status as required by account
- Review technician Service paperwork to confirm Service is completed and correct
- Communicate and interact with Account Managers to revise purchase orders and NTE as required
- Update Customer card and System Monitor date in company's ERP system for each device replaced
- Pull data from Online Monitoring
- Follow up on Service Work Orders to make sure they are on schedule
- Process return labels and RMA's for unused product
- Verify vendor invoices for accuracy
- Perform Required Functions in Customer Online Portals
- Post new Service Orders in Company's order processing system upon completion of the job
- Attach required documents and process Service Orders for invoicing
- Create and monitor reports as required
QUALIFICATION REQUIREMENTS
The requirements listed below are representative of the knowledge, skill and / or ability required.
- Uses available resources to evaluate potential solutions
- Asks questions to clarify a situation
- Uncompromised approach to and respect for confidentiality
- Unquestionable workplace ethics
- Professional and pleasant verbal and written communication skills
- Own all assigned tasks
- Welcoming, positive and inclusive attitude
- Highly organized, detail-oriented, and great follow-up and follow-through skills
- Computer skills, including software used in this office (CRM, Navision, Word, Excel, PowerPoint, Outlook, Smartsheet)
- Accuracy in scheduling and maintaining calendars, tracking report information, calculating certain metrics
- Ability to multi-task and prioritize effectively without continuous supervision
EDUCATION AND / OR EXPERIENCE
- years prior related customer service experience
- Bachelor's degree is preferred
- Proficient in Excel, Word, Outlook, and other Microsoft products
- Loss Prevention Experience preferred
Last updated : 2024-08-06
Job Summary
Full Time
$43k-54k (estimate)
08/08/2024
11/06/2024
The job skills required for Service coordinator include Customer Service, Scheduling, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Service coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service coordinator positions, which can be used as a reference in future career path planning. As a Service coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service coordinator. You can explore the career advancement for a Service coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Coordinator job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Coordinator jobs
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Step 3: View the best colleges and universities for Service Coordinator.
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