About us

Pearl Hawaii Federal Credit Union is a non-profit business that is customer-centric, innovative, supportive and our purpose is to build trust, nurture dreams and inspire hope...one meaningful experience at at time..

Our work environment includes:

• Casual work attire
• Regular social events
• Relaxed atmosphere
• Safe work environment

View complete job description and employment application on our website: https://pearlhawaii.com/about/join-us/careers/
PRIMARY PURPOSE
Provides members with courteous, efficient, and accurate service in depositing funds, withdrawing funds, opening and cross selling new share accounts, certificate accounts, and other new services. And provides members with courteous, accurate and efficient loan service, which includes providing loan information, interviewing and accepting loan applications in accordance with loan policies. Ensuring that each loan application is handled properly and in a timely manner.

ESSENTIAL DUTIES AND FUNCTIONS – TELLERING/NEW ACCOUNTS

1. Performs all duties exceptionally, safely, and efficiently.

2. Receives cash and checks for payments or deposits.

3. Issues checks or cash for withdrawals.

4. Processes transfers between accounts.

5. Issues travelers checks, money orders, and movie tickets. Also maintains logs and adheres to inventory and control procedures.

6. Cross sells savings and loan services to existing and new members.

7. Provides routine information on credit union products and services, policies, and member accounts in person, by phone, or by mail.

8. Balances cash and checks to computer totals on a daily basis and prepares bank deposits.

9. Opens new Savings, Checking, IRA, Trust, and Savings Certificate Accounts as well as provides information and disclosures relating to these services.

(Note: Savings would refer to Regular, Christmas, Jumbo, and Posse Patrol

Accounts)

10. Processes applications for plastic cards and the Member Telephone

Service.

11. Processes deposits, withdrawal requests, loan payments, and loan close- outs received via mail.

12. Provides members with payroll allotment forms.

13. Maintains appropriate department records and files.

14. Assists in balancing daily work.

15. Assists in auditing of cash machines and other instruments with their immediate manager.

16. Performs Shared Branching Transactions (HICUSO & CO-OP).

17. Order supplies for department as needed from the HR Director.

Waipio and Airport Member Services Specialist ONLY:

1. Removes and replenishes coin machine bags and prepares coin machine bags for deposit processing.

2. Processes coin machine transactions.

Waipio Member Services Specialist ONLY:

1. Processes the opening and closing of Safe Deposit Boxes.

2. Processes ATM deposits or payments.

3. Assume the duties of the Receptionist in his/her absence.

ESSENTIAL DUTIES AND FUNCTIONS – CONSUMER LENDING

1. Interview and obtain information from loan applicants to be able to process loan requests made by members for all types of loans offered excluding mortgage applications.

2. Verifies loan application information to ensure that all essential information to make a decision has been noted.

3. Assures all loan applications are completed in accordance with applicable federal and state laws and regulations.

4. Inputs loan application information into computer terminal for processing.
WORK HOURS

Hours are to be determined depending on the branch assigned. Monday through Friday, 7:45 AM to 6:30 PM, Saturday, 7:45 AM – 4:30 PM. Over time may be required. Work days, hours or branch location may vary according to the operational needs of the credit union.
EDUCATION & EXPERIENCE

High school graduate or GED equivalent required. One year experience working in a financial institution preferred.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) 6% Match
• 401(k) matching
• AD&D insurance
• Bereavement leave
• Credit union membership
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Paid training
• Prescription drug insurance
• Profit sharing
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience level:

• No experience needed

Physical setting:

• Office

Schedule:

• Day shift
• Every weekend
• Monday to Friday

Experience:

• Financial services: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location: In person