2 FRONT DESK AGENT Jobs in Choctaw, MS
Pearl River Resort is Hiring a FRONT DESK AGENT Near Choctaw, MS
Pearl River Resort Associates are required, on a continual basis to… Adhere to any and all company and departmental policies, practices and procedures.
Contribute to a safe work environment, through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person for proper resolution.
Maintain a professional departmental, company and community reputation.
- Assists all guests including large groups for Sales with the check-in and check-out process at the Hotel in a courteous and polite manner.
- Answers guest questions regarding Hotel and property facilities, events and ensures that adequate information is given.
- Handles guest complaints or concerns in a polite, courteous and efficient manner.
- Ensures that the check-in and check-out process is handled in accordance with company policy by processing cash, credit card, and credit transactions accurately thus protecting the company’s assets.
- Access and work with systems for redemption of offers and promotions issued by the gaming properties.
- Works with other departments to ensure a high level of guest service.
- File, retrieve and update reservations and related reports, as required.
- Responsible for maintaining a consistent, regular attendance record.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
AGE and GAMING21 years of age or above.
Gaming property – Must be able to obtain and maintain a gaming license issued by the Choctaw Gaming Commission.
EDUCATION and/or EXPERIENCEHigh School diploma or GED required, Three (3) to six (6) months prior Hotel experience, preferably in Front Desk Operations is preferred.
TESTINGMust be able to pass the Basic Math Test with 85%, and Data Entry Test with 3000 KPH. Must take the required testing identified for this position.
SPECIAL QUALIFICATIONSMust possess effective communication and organizational skills.
LANGUAGE SKILLSAbility to read and understand financial reports, policy and procedure manuals, and technical instructions. Ability to respond to common inquiries or complaints from guests.
MATHEMATICAL SKILLSAbility to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
REASONING ABILITYAbility to apply commonsense reasoning to a variety of situations.
PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by the Associate to successfully perform the essential functions of this job.
While performing the duties of this job, the Associate is regularly required to talk or hear The Associate is also regularly required to stand; walk100%, sit; and use hands to finger, handle, or feel objects, tools or controls. And lift up to 40 pounds. The Associate is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl.
WORK ENVIRONMENTThe work environment characteristics described here are the representative of those an Associate encounters while performing the essential functions of this job.
The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. When on the casino floor or other designated areas may be subjected to tobacco smoke.
Due to the unpredictable nature of the hospitality/entertainment industry, Associates must be able to work varying-schedules to reflect the business needs of the property.
Job Summary
Full Time
$25k-33k (estimate)
06/04/2024
07/02/2024
pearlriverresort.com
PHILADELPHIA, MS
3,000 - 7,500
1994
BRYAN GLENN
$50M - $200M
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About Pearl River Resort
Owned and operated by the Mississippi Band of Choctaw Indians, Pearl River Resort is the Souths premier resort destination. Pearl River Resorts portfolio of assets includes Silver Star Hotel & Casino, Golden Moon Hotel & Casino, Dancing Rabbit Golf Club, and Geyser Falls Water Theme Park located in Choctaw, Mississippi and Bok Homa Casino located in Sandersville, MS. The Silver Star and Golden Moon Casinos feature a variety of gaming options, hotel rooms, dining options, retail offerings, conference facilities, live entertainment and a full service spa. Pearl River Resort also offers the lates...t first-in-state slot machines, elevated poker room, a stunning video wall, refreshed buffet, updated promenade, and deluxe resort-style pool and lounge, Infinity Pool at Golden Moon. This updated amenity features indoor pool & hot tub, outdoor infinity pool with zero entry chairs, a bar with large screen TVs, Big Ass brand fans, three private cabanas, daybeds, high-end green turf, LED lighting, and a staging area for live entertainment and special events. Also featured is Dancing Rabbit Golf Club with two championship golf courses and Geyser Falls Water Theme Park. Bok Homa Casino features over 720 slot machines, 12 table games, an event center and a fabulous quick serve eatery.
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The job skills required for FRONT DESK AGENT include Credit Card, etc. Having related job skills and expertise will give you an advantage when applying to be a FRONT DESK AGENT. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by FRONT DESK AGENT. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for FRONT DESK AGENT positions, which can be used as a reference in future career path planning. As a FRONT DESK AGENT, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary FRONT DESK AGENT. You can explore the career advancement for a FRONT DESK AGENT below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.
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