What are the responsibilities and job description for the Fraud Investigator position at Pegasus Bank?
POSITION SUMMARY
The Fraud Investigator will be responsible for conducting and managing investigations end-to-end. These investigations may be fraudulent check cashing, debit card fraud, ACH fraud, wire fraud, online fraud etc. The Fraud Analyst will report to the EVP, COO.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Participate in all phases of the fraud case lifecycle.
- Review, analyze and examine fraud alerts from multiple platforms.
- Fraud may be reported by customer, typically to front-line staff.
- Work with BSA, Deposit Ops, and other teams to ensure timelines and expectations are met based upon regulations and Pegasus standards.
- Follow up with law enforcement or other agencies that may be participating with the investigation.
- Provide ongoing feedback to clients or other financial institutions regarding their case.
- Enhance policies and procedures to ensure we have appropriate processes in place to mitigate fraud scenarios.
- Conduct employee training.
- Perform other job duties and projects as assigned.
Security Role:
- Review all bank premises for possible security risks and resolve any risks identified.
- Conduct testing of all security equipment quarterly, semiannually and annually.
Review cameras for all branches to ensure safety
REQUIREMENTS
- 3 years bank operations experience.
- 1 year experience in fraud investigations
- Bachelors Degree in related field, preferred
- Proficient in Microsoft Word and Excel
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person