Description

A technical writer understands and communicates technical aspects of a product to both technical and non-technical users. Technical writers produce high-quality formal and informal manuals, procedures, specifications, and training materials by gathering, compiling, validating, and verifying relevant data from subject matter experts within the project team.

• Develops Standard Operating Procedures (SOPs), instruction manuals, training materials, policies, procedures, and work instructions.
• Determines the clearest and most logical way to present information for greatest reader comprehension.
• Generates innovative ideas for content and workflow solutions.
• Meets with subject-matter experts to ensure specialized topics are appropriately addressed.
• Disseminates technical information in easy-to-understand language for a non-technical audience.
• Analyzes information required for the development or update of policy, procedure, and form documentation.
• Reviews and/or copyedits content developed by other members of the team.
• Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• In lieu of a relevant Bachelor’s degree (i.e., English, communications, or a technical subject), an Associate’s degree and at least 10 years of work experience in technical writing, to include development of SOPs, instruction manuals, training materials, policies, procedures, and work instructions, combined with a demonstrated track-record of accomplishments as a Technical Writer, and with satisfying customers in technology-driven environments.
• Excellent oral and written communication skills, strong interpersonal skills, and superior organizational abilities.
• Fluency in technical and common office software (i.e., Microsoft Word, Excel, and PowerPoint).
• Ability to prioritize and execute tasks in a fast-paced environment.
• Exceptional analytical and conceptual thinking skills.
• Ability to multi-task and rapidly adapt to change.
• Ability to take initiative, to maintain confidentiality, to meet deadlines, and to work in a team environment is essential.
• Experience with automated welding processes is highly desired.
• Must have working knowledge of Lean Manufacturing.
• Must be able to read blue prints.

EDUCATION and/or EXPERIENCE

Bachelor’s degree in English, communications, or a technical subject (or Associate’s degree in these fields plus minimum 10 years industry experience).