Description:

NOTES:

Key Responsibilities:

• Install, maintain, and troubleshoot semiconductor equipment at customer sites.
• Perform routine preventative maintenance to ensure optimal equipment performance.
• Diagnose and repair mechanical, electrical, and software issues.
• Provide technical support to customers.
• Maintain detailed service records and reports.
• Collaborate with the engineering team to improve equipment performance and reliability.
• Ensure compliance with all safety protocols and company policies.

Required Qualifications:

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, related field or equivalent experience.
• Minimum of 2 years of experience in field service or equipment maintenance, specifically in the semiconductor industry.
• Strong problem-solving skills and the ability to work independently.
• Excellent communication and interpersonal skills.
• Valid driver’s license and a clean driving record.

Preferred Qualifications:

• Bilingual: English and Japanese
• Familiarity with industry-standard software and diagnostic tools.
• Previous experience with semiconductor equipment.
• Willing to travel 60%

Responsibilities:

• Performs on-site service and repair of semiconductor processing equipment.
• Troubleshoots equipment problems.
• Maintains records and reports as required.
• Coordinates activities with peers, supervisor(s) and customers to minimize equipment downtime and interruptions.
• Orders and installs parts.
• Responds to emergency service calls as required.
• Instructs customer operating technicians on system operation and maintenance.
• Perform upgrades and modifications to equipment as needed.
• Remain current on equipment/tools through appropriate training, manuals, factory periodicals, and other relevant materials.
• Incumbents are responsible for the upkeep, maintenance and security of company property including vehicles, tools, etc.
• Employees must also maintain standards of conduct acceptable to both CLIENT and customers to maintain credentials for being on customer site(s).

Qualifications:

• Associates degree in electronics, engineering, or other applicable field of study; Bachelors Degree in Engineering or Technology preferred.
• 4 year previous experience in maintenance, repair, and troubleshooting of semiconductor capital equipment.
• Excellent customer interface skills is required.
• Mechanical aptitude is required as well as an ability to use appropriate tools.
• Thorough understanding of technical issues involving the maintenance, repair and/or installation of company equipment and company procedures are required

Physical Requirements:

• Job duties are often performed in confined areas in a clean room environment, in awkward positions and/or in high places.
• Mechanical aptitude, manual dexterity and ability to lift/carry objects up to 35 pounds is required.
• May require bending/stooping/crawling/climbing.
• May require the use of Personal Protection equipment and proper industry safety procedures when working with one or more dangerous element or conditions such as chemicals, electric currents or high voltage, moving mechanical parts, radiation, etc.
• Occasional overnight travel to CLIENT factory, training facilities and customer locations may be required.