A national, mid-sized property management company is looking for a dynamic Assistant Business Manager for one of our apartment communities. Excellent pay with competitive benefits. Weekend work required.

Assistant Managers: responsible for providing direct support to the Property Manager in performing move-in/ move-out functions as well as administrating one or more critical property management functions (lease renewals, marketing, resident retention, and/or rent collection and reporting).

CUSTOMER RELATIONS:

• Receive, investigate, and resolve resident concerns. Meet with new residents and thoroughly explain their rights and responsibilities. Where applicable, coordinate social programs or other activities.
• Perform daily grounds inspections. Identify any problem areas, address all areas of concern with the property manager and maintenance supervisor, and ensure the discrepancy is immediately corrected.
• Walk model units and tour path each morning; ensure model is clean and orderly, must use aromatherapy.
• Draft and deliver renewal letters per renewal program.
• Enter tenant concerns and enter work requests into Yardi. Communicate work order request to maintenance supervisor, review completed work orders for quality control, conduct follow-up calls to tenants and enter completed work orders in property management accounting system.

PROPERTY MANAGEMENT:

• Entering of all daily activity to include move ins, move outs, renewals, notices and new leases.
• Perform move-in and move-out inspections.
• Process Deposit Accountings to be completed within five days of move out. Prepare and submit move-out statement and disposition paperwork to facilitate final security deposit refund or charges to resident.
• Conduct weekly prepaid rent audit.
• Collection of monthly receipts: Establishing and maintaining a solid collection policy in conformance with applicable local, state, and federal rules and regulations, and company policies. Preparation of 5-day and 30-day notices. File delinquent renters with the attorney, per local directive, to minimize collection losses. After 30 days, submit all remaining delinquencies to applicable collection agency.
• Maintain current delinquency less than 1% each month of billed revenue; actively pursue all aged delinquency.
• Conduct marketing analysis as directed by Property Manager.
• Draft and implement marketing plan as directed by Property Manager.
• Reports and paperwork: Preparation of all required and assigned reports, on a daily, weekly, or monthly basis as assigned. Ensure all reports are accurate and submitted prior to deadlines.
• File maintenance: Establish and maintain complete files of correspondence, documents, and unit maintenance files.
• Complete a bi-annually (January and July) file audit.
• Perform security deposit audits as required.
• Other duties as assigned.

EMPLOYEE RELATIONS:

• In the absence of the Property Manager, perform daily supervision of property staff. Maintain employee files, attendance records, performance records and corrective action records.
• Must work weekends.
• Must have firsthand knowledge of Fair Housing and Retention as stated by law.
• Complete Grace Hill Fair Housing training curriculum.

ADDITIONAL REQUIREMENTS:

• Candidates must have experience working with Yardi and be willing to work weekends.
• Pay will be based on experience and property size.
• Benefits are based on full time employment.

Job Type: Full-time

Pay: $19.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off

Schedule:

• 8 hour shift
• Weekends as needed

Application Question(s):

• Are you willing to work weekends?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Sales: 1 year (Preferred)
• Property management: 1 year (Preferred)
• Fair Housing regulations: 1 year (Preferred)
• Yardi: 1 year (Preferred)

Ability to Relocate:

• Boerne, TX: Relocate before starting work (Required)

Work Location: In person