Established in 1967, Pemi-Baker Hospice & Home Health is an innovative leader in Home Health Care, Palliative Care & Hospice Care. We are a local, independent, non-profit, providing programs and services to meet the diverse needs of 32 surrounding communities in central and northern New Hampshire. Through the support of more than 50 employees and volunteers, the organization touches lives in a variety of ways: helping patients return home after a hospital stay, strengthening someone's knee through physical therapy, or supporting families with advanced illness at home.

Pemi-Baker Hospice & Home Health (PBH&HH) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PBH&HH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

All employees are required to adhere to our values in all their interactions with patients, customers, physicians, fellow employees and all others with whom I come in contact during my employment.

Summary:

The Human Resource (HR) Coordinator aids with and facilitates the human resource processes. This role administers employee health and welfare plans and acts as liaison between employees and insurance providers. This position resolves benefits-related problems and ensures effective use of plans and positive employee relations. The Human Resource Coordinator ensures that certain plans are administered in accordance with federal and state regulations and that plan provisions are followed. This role provides administrative support to the human resource function as needed, including record-keeping, file maintenance and HRIS entry.

Supervisory Responsibilities:

None

Duties and Responsibilities:

• Assists with recruitment and interview process. Tracks status of candidates in HRIS and responds with follow-up letters at the appropriate stage(s) of the recruiting process.
• Organize and manage new employee orientation, on-boarding, and coordinate with QA on training programs.
• Completes Forms I-9, verifies I-9 documentation and maintains I-9 files.
• Submits new-employee background checks.
• Maintain complete and accurate employee records.
• Administers health and welfare plans, including enrollments, changes and terminations. Explain and provide information on employee benefits, programs, and education. Processes required documents through payroll and insurance providers to ensure accurate record-keeping and proper deductions.
• Administer 401(k). Track eligibility of new hires, process additions, changes and terminations.
• Updates and maintains HRIS.
• Assists with the performance review process.
• Processing of employee terminations.
• Schedules meetings and interviews as requested.
• Liaison with employees by answering employee requests, questions and concerns.
• Assists or prepares correspondence as requested.
• Assist with the Safety, DEI, and Culture Committees.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Performs other duties as assigned.

Skills:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Working understanding of human resource principles, best practices and procedures.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and, at times, stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Diligence and attention to detail
• Highest degree of confidentiality
• Teamwork
• Ethics
• Diplomacy

Education/Experience:

• Bachelor's degree in Human Resources or related field and/or equivalent experience.
• Minimum of 3 to 5 years related experience required.
• SHRM-CP credential preferred.
• Proven work experience managing all phases of the recruitment and hiring process
• Prior participation in hiring and HR practices as described in the duties and responsibilities
• Familiarity with HR databases (HRIS), Applicant Tracking Systems (ATS) and Candidate Management Systems (CMS)

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.