8 Call center Jobs in Charles, LA
PENN Entertainment, Inc. is Hiring a Call center Near Charles, LA
WE’RE CHANGING ENTERTAINMENT. COME JOIN US.
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced.
You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun.
You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
WE LOVE OUR WORK.
1. Encourages customers to use the myChoice card, explaining the advantages of the card, as well as promoting the usage.
2. Explains complimentary structure, as well as how and why customers qualify for different levels of complimentary; determines complimentaries to be awarded and issues complimentaries based upon player activity.
3. Builds and retains customer relations for our 4 and 5 Star guests.
4. Awards customer complimentaries based on gaming action and program guidelines.
5. Coordinates guest rooms, meals and show reservations, and assists guests with questions and special requests to ensure coordination of guest needs to provide for their maximum convenience and comfort.
7. Assists in ticket distribution for all special events.
8. Manages the internal requests by phone for the entire property pertaining to complimentaries for patrons, transportation requests, suite upgrades, and hotel stay extensions.
9. Oversees reservation blocks and rates for all systems including the Theo Calendar located on Sharepoin
BRING US YOUR BEST.
- Must be able to use the equipment associated with the position, including, but not limited to, AS / 400.
- Ability to review and comprehend all necessary documentation.
- Ability to inspect and maintain areas for which responsible.
- Ability to communicate effectively with all levels of employees.
- Ability to effectively and efficiently move around work area.
- This position operates in a working environment that is subject to varying levels of crowds and noise.
- Ability to speak clearly on the phone and communicate efficiently while making outbound calls.
Equipment and Machine Use
- ACSC Computer System
- LMS Computer System
- Microsoft Office
- Sharepoint Computer System
- Telephone System, ten-key, typewriter
STAY IN THE GAME. FOLLOW US.
Last updated : 2024-06-23
Job Summary
Full Time
$37k-47k (estimate)
06/24/2024
09/21/2024
The job skills required for Call center include Microsoft Office, Communicates Effectively, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call center positions, which can be used as a reference in future career path planning. As a Call center, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center. You can explore the career advancement for a Call center below and select your interested title to get hiring information.
If you are interested in becoming a Call Center, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center job description and responsibilities
Telemarketing call center advertise products or services to customers by talking about key features or special discounts.
02/06/2022: Daytona Beach, FL
Call center agents need access to computers and reliable headsets to make and receive calls, so their voices sound clear and easy for customers to understand.
01/20/2022: Danbury, CT
Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
04/16/2022: South Bend, IN
Call Center Representative following up complicated customer calls where required.
02/12/2022: Killeen, TX
Customer service agents need to be able to problem solve on their own without constantly needing to transfer the call to a higher level agent or putting the customer on hold to ask someone on their team for help.
04/02/2022: Spartanburg, SC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center jobs
Bilingual ability may be required for some call center jobs.
01/21/2022: Lompoc, CA
At least 4 year's experience working as a call center trainer or team leader.
02/08/2022: Rapid City, SD
Success Performance Solutions call center skill and personality assessment tests can help.
02/04/2022: Worcester, MA
Packed with skill practice, tips and techniques to provide a complete training solution for call center agents or anyone who provides sales/service over the phone.
04/05/2022: Idaho Falls, ID
Understand and practice specific collection call best practice techniques.
04/09/2022: Paramus, NJ
Step 3: View the best colleges and universities for Call Center.
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