2 Help Desk Analyst - 9162 Jobs in Monongahela, PA
Penn Highlands Healthcare is Hiring a Help Desk Analyst - 9162 Near Monongahela, PA
Union Bid #2024-82
Internal bids must be submitted by 7/8/24 at 3pm
SummaryAs a HELP DESK ANALYST, you will serve as a liaison between IS and user department(s). Directly supports the use of the Help Desk for problem resolution of software, hardware and network issues. Resolving user problems can take place both over the phone, working with or emulating the user, or in person at the user's location. Assist the other analysts in completing required daily operations procedures. These include: HCIS reports, system backups, monitoring of background jobs or processes, etc. Perform data entry as required as needed.
QualificationsOther information:
High School diploma or equivalent GED.
A certification is required.
Demonstrated proficiency in Windows OS and Microsoft Office.
What We Offer
- Career Advancement Opportunities
- Generous and Affordable Medical Benefit Package
- Free Parking
- Medical, Dental, and Vision offered the first month after start date
- Paid Time Off
- 401k retirement plan with company match after vesting
- Short Term disability coverage
- Life Insurance
- Flex Spending Account
- Employee Assistance Program (EAP)
Job Summary
Full Time
Hospital
$55k-68k (estimate)
07/10/2024
10/03/2024
phhealthcare.org
BROOKVILLE, PA
100 - 200
2011
DAN LUTZ
$5M - $10M
Hospital
Related Companies
About Penn Highlands Healthcare
Penn Highlands Healthcare is a health system in Northwestern/Central Pennsylvania that brings together the services of Penn Highlands Brookville, Penn Highlands Clearfield, Penn Highlands DuBois, Penn Highlands Elk, Penn Highlands Huntingdon and Penn Highlands Tyrone. Its business continuum also includes a home care agency, Penn Highlands Community Nurses; two long-term care facilities, Pinecrest Manor and Penn Highlands Jefferson Manor; and a senior residential living facility, Elco Glen. It provides its area's residents with access to the region's best hospitals, physicians, nursing home, ho...me health agencies, medical supply companies and other affiliates who believe that healthcare should be managed by local board members who live and work in the communities they serve. Each facility is the leading employer in its hometown and is rooted deeply in both the popular and economic culture of their communities. The vision is to be the integrated health system of choice through excellent quality, service and outcomes. Many quality services are available in or near every community but additional advanced services may also be available at one of the affiliates. That's one of the greatest strengths of Penn Highlands Healthcare.
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The job skills required for Help Desk Analyst - 9162 include Help Desk, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Analyst - 9162. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Analyst - 9162. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Analyst - 9162 positions, which can be used as a reference in future career path planning. As a Help Desk Analyst - 9162, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Analyst - 9162. You can explore the career advancement for a Help Desk Analyst - 9162 below and select your interested title to get hiring information.
If you are interested in becoming a Help Desk Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Help Desk Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Help Desk Analyst job description and responsibilities
Help desk analysts often use Microsoft Office applications such as Word and Excel, but they can also benefit from specific help desk software like Zen desk, HEAT, Fresh Service or Track IT.
03/15/2022: Harrisburg, PA
Gathering and triaging cases that require attending to.
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A help desk analyst spends the majority of the day performing remote support.
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Help desk analysts troubleshoot difficulties with computers and their connections.
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Submitting purchase requests and monitoring your expenditure.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Help Desk Analyst jobs
Use quotation marks for exact phrases.
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Use common words and punctuation.
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Set a time limit then change tactics.
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Name the different kinds of software testing.
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Find ways to get job experience.
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Step 3: View the best colleges and universities for Help Desk Analyst.
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