_CSR - Customer Ser

ce Representative _ *About us

Penn Home Medical Supply i

a family

• ed com
• y, based in Camb
• County and serv
• s our entire
• ion with medical

suppli

• and equip

ent. Penn Home M

• cal Supply is se

king an exper

• ced, hand
• n Cust

Service Representat

• for our Ebensburg office. In this position, your responsibil

es would include but are

ot limited to: Receiving and processing telephone and fax requests from referral sources and patients to provide durable medical and respiratory equipment. Answer phones and waiting on walk in customers in a timely and courteous manner. Obtaining all pertinent intake information to enter orders accurately and efficiently in computer system. Providing instructions on use of equipment, including safety issues, insurance coverage, delivery schedules and company billing practices. Assisting with ensuring that all orders, deliveries , service and pickups are handled accurately, timely and efficiently. Successful candidates have the following skills and qualifications: Proven customer service skills, excellent oral and written communications skills. Ability to work well in a fast paced environment that requires multi-tasking. Must have knowledge and understanding of insurance eligibility, benefits and authorization process. Handles stressful situations and deadline pressure. Penn Home Medical Supply offers a competitive benefits package, including IRA match, health, dental, and vision and is an equal opportunity employer. Job Type: Full-time Pay: $13.00 - $15.00 per hour Expected hours: 40 per week Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Shift: * Day shift Weekly day range: * Monday to Friday Work setting: * In-person * Office Ability to Relocate: * Ebensburg, PA 15931: Relocate before starting work (Required) Work Location: In person