Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Job Summary:

• The Associate Vice President (AVP) is a key architect of the Operations strategy at UPHS, serving as a principal advisor to Operations executives, and overseeing complex projects from conception to execution. This role requires a creative and visionary leader with a deep understanding of Operations and healthcare data analytics, a talent for understanding customers' needs and developing fit-for-purpose solutions, experience leading people across multiple teams, and a passion for leveraging data to inform and guide institutional strategy. The AVP reports to the Vice President of Strategic Decision Support.

Responsibilities:

• 
  Vision and Strategy: Accountable for the development of insights and recommendations that are incorporated into Operations strategic plans. In collaboration with Operations executives, develops strategies, builds business cases, creates action plans, and leads execution to achieve organizational goals. Identifies and prioritizes opportunities for PennDnA to deliver value at scale to Operations leaders.
• Leadership and Influence: Develops credibility and trust with Operations leaders by demonstrating expertise, aligning around shared goals, and acting as a thought partner. Helps define UPHS’s approach to data-driven decision making. Promotes best practices in data analytics and data-driven decision-making throughout the organization.
• Stakeholder Engagement: Develops a deep understanding of customer needs and applies that knowledge to prioritize projects, design solutions, and execute. Engages technical, operational, and strategic leaders at all levels of the organization to align goals, clarify expectations, and inspire action. Leads projects of varying scale from conceptual frameworks through execution at the direction executive leadership.
• Insight Generation Methodology: Assesses different data analytics methodologies for value, feasibility, and relevance. Develops standards and drive consistency in analysis methods within and across PennDnA.
• Resource Management: Forecasts PennDnA resource requirements and re-prioritizes portfolio, as needed, to ensure projects are delivered on time, on budget, and meet customer expectations.
• Measurement and Accountability: Develops appropriate measures and annual goals for assessing service quality and levels to internal stakeholders for Operations. Leads the team to meet or exceed those goals.
• Team Leadership: Lead teams of direct reports, multi-disciplinary groups and client management activities across a wide range of concerns. These teams will be 10 in scale and will require organizational ownership, process, and business management expertise to navigate efforts through executive requirements. In addition, this will require the construction of a positive team culture of collaboration and inclusivity that advances value generating ideas. Cultivation of leaders and an intent in the development of new generations of leaders is in the responsibility.
• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures.
• Other duties as assigned to support the unit, department, entity, and health system organization.

Education/Experience:

• Bachelor's Degree (Required), preferably in Business, Healthcare Administration or related field.
• Master's Degree (Preferred)
• 10 years of Analytics and/or Strategy consulting experience (Required)
• 5 years of experience leading teams and/or complex projects of scope (Required)

Skills & Abilities:

• Subject Matter Expertise– Demonstrated experience working in Operations. Able to create and maintain standards for Operations strategic decision support.
• Leadership– Articulates rationale for strategies. Able to engage with a wide variety of stakeholders. Able to challenge the status quo while building loyalty and commitment. Demonstrates foresight and mature judgment. Calming presence. High emotional intelligence.
• People Management- Strong supervisory and management skills. Demonstrated ability to develop individuals’ skills and expertise. Able to inspire top performance from teams.
• Leader development - Ability to help rising leaders develop the skills, expertise, perspective, and relationships needed to succeed in leadership roles.
• Analytical thinking– Extensive experience deriving insights from large, complex, healthcare data sets. Able to conceptualize ideas in an unstructured, fast paced, dynamic and multifunctional environment.
• Communication- Excellent verbal, written and interpersonal communication skills. Able to discuss complex concepts with a variety of audiences.
• Relationship building- Develops credibility and trust. Collaborative. Drives toward consensus. Seen as a trusted adviser to clinical, business, and technical leaders. Ensures input is received from a diversity of stakeholders.
• Innovation- Applies creative approaches to problem solving. Flexible. Takes calculated risks.
• Penn Medicine Experience Standards– Honors the best of Penn Medicine by exemplifying compassion, presence, empowerment, cultural humility, collaboration and accountability in all aspects of leadership style and results achieved.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.