9 Lead Patient Access Representative Jobs in Philadelphia, PA
Penn Medicine is Hiring a Lead Patient Access Representative Near Philadelphia, PA
**Description**
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Summary:
Facilitates and monitors the registration and flow of patients throughout the registration process. Provides assistance to staff to ensure compliance with hospital and departmental policy and procedures. Assists the Supervisor, Patient Access with training, staffing, quality assurance process and other duties as assigned. Acts as the lead initial departmental contact for staff, patients and visitors for the health system.
Responsibilities:
Performs and is responsible for the day to day operations of the registration processes within the department in the Supervisor's absence
Reports process, staffing issues and trends to the Supervisor when applicable
Assist in staff scheduling, training and the quality assurance process on a regular basis
Acts as a liaison between staff and Supervisor and other hospital departments to ensure all processes result in a seamless transition/experience for patients
Ensures departmental staff are following proper registration protocols which include regulatory compliance
Assist the department in achieving and maintaining the Hospital's Candidate for Billing (CFB) daily goal
Leads by examples; exemplifies customer service at all times
Performs all duties of a Patient Service Representative as defined in the PSR job description
Credentials:
Education or Equivalent Experience:
H.S. Diploma/GED (Required)
And 3 years Hospital or Practice Revenue Cycle Setting Education Specialization:
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
REQNUMBER: 220916
Job Summary
Full Time
$47k-59k (estimate)
06/22/2024
07/10/2024
pennmedicine.org
PHILADELPHIA, PA
15,000 - 50,000
2016
HOWARD C HERRMANN
$1B - $3B
Ambulatory Healthcare Services
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About Penn Medicine
MISSION & VISION As part of the Cohen Veterans Network, our mission is to support the quality of life of veterans and military families. We envision a world where all veterans and military family members have access to high-quality mental health care that enables them to live fulfilling, productive lives. WHAT WE DO The Cohen Clinic at Penn provides confidential evidence-based mental health care for veterans and their families -- at no cost and with no long waits. WHO WE SERVE We serve post-9/11 veterans -- including those from the National Guard and Reserves -- regardless of discharge status,... role in uniform, or combat experience. When we have the capacity, we can serve pre-9/11 veterans. We also serve family members including veteran family members and military families (National Guard, Reserves, active duty). We are not able to provide individual therapy services to active duty service members at this time. However, we can and do work with current members members of the National Guard and Reserves. Family members include parents, spouses/partners, children, siblings, caregivers, and others affected by the individual's military service.
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The following is the career advancement route for Lead Patient Access Representative positions, which can be used as a reference in future career path planning. As a Lead Patient Access Representative, it can be promoted into senior positions as a Patient Referral Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Lead Patient Access Representative. You can explore the career advancement for a Lead Patient Access Representative below and select your interested title to get hiring information.
