Who we are

Why You'll Love This Job

Would you enjoy spending your days surrounded by happy people who are compassionate about animals? Are you an advocate for all creatures, great and small, and would love the chance to be a voice for them? If so, you have found your ideal place with Penny Paws Animal Clinic in our Veterinary Front Office role in Fort Worth, Texas!In this Veterinary Front Office position, you will be immersed in an atmosphere that is both inspiring and fun and where you can gain new perspectives and insight that will propel you along your chosen career path. Your team of professional co-workers will feel more like an extended family that genuinely cares about helping you achieve your goals. Pet owners will appreciate your knowledgeable assistance, and our furry clients will thank you with licks and smiles. In return for your valuable input, you will receive benefits that include medical, dental, and vision, a 401k with a company match, life insurance, and generous paid time off.

Veterinary Front Office Responsibilities

• Greet all clients with a positive greeting; answer phones; take messages and answer basic client questions
• Know the range of services the practice provides and the species it treats; advise clients/recommend services for their pets; provide estimates
• Differentiate and prioritize between routine cases and emergency cases and alert staff accordingly
• Understand and use special record notations and make appropriate notes in patient records
• Be familiar with infectious and common zoonotic diseases, including prevention, and the steps to reduce or eliminate transmission
• Maintain medical records, establish or understand medical record filing systems
• Handle all cash transactions, including deposits and invoicing

Veterinary Front Office Qualifications 

• Must have a high school diploma or equivalent
• Animal care, client/customer interaction, receptionist experience preferred but not required
• Excellent communication skills
• Possess a good attitude and contribute to a positive work environment
• Knowledge of and ability to use medical abbreviations preferred but not required
• Must be able to work weekends

Turn your passion for animal advocacy into success! Apply for Penny Paws Animal Clinic’s Veterinary Front Office opening today!

Learn more about this hospital: www.pennypaws.com.

What's in it for you:

Financial Benefits: 

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program 

Wellness Benefits: 

• Health Insurance, including medical, dental, and vision
• Sick Time / Paid Time Off
• Supplemental insurance, including accident, disability, critical illness, and life insurance
• Health Savings Account
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program 

Workplace Benefits: 

• Quarterly Team Rewards Bonus Program
• Professional development opportunities 
• Continuing education allowance
• Uniform allowance 

Lifestyle Benefits

• Six paid holidays
• Employee Assistance Program
• Parental leave
• Employee discount program (Apple, Verizon, Disney, auto insurance, flights, etc.)