The Retail Parts Specialist is responsible for selling parts to all retail guests over the counter, through the Internet and on the phone.

This is a full-time position with a very robust commission pay plan. Our Retail Parts Specialists get to work with an amazing team and by working for Longo Toyota, they are surrounded by only the best.

The Retail Parts Specialist Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Rate of $22.00. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.

*This position is 100% on site at Longo Toyota in El Monte, CA.

Perks of working with us:

• Weekly Pay - get paid every Friday.
• 401k with a generous Company match
• Vacation (accruals earned on Full Time or Part Time status)
• Vision, dental, and medical care benefits available to any team full time team member
• Team member Referral Bonus Program
• Tuition reimbursement
• Discounts with Corporate Partners like GE, Dell, Oakley, Yeti, Ray Ban, and many more.
• Development and growth opportunities
• Free Employee Parking
• On-site gym, free of charge to team members

• Answers phone calls, internet request and provides price quotes, and other information as requested over the phone and by email
• Follows-up with guests on special order parts solicited by guest and notifies when they have arrived
• Responds to phone calls, messages, and emails
• Requests special order parts solicited by guest and notifies when they have arrived
• Pulls purchased parts from stock and follows-up with back ordered parts
• Receives cash, checks, and credit card payments from retail guests
• Reconciles and balances cash drawer according to department policies and procedures
• Verifies "will call" and "back-order" filers
• Replenishes assigned inventory and notifies management of out-of-stock parts or shop materials that need immediate attention
• Cleans, revises, and updates parts displays as directed
• Assists the Back Counter, as needed
• Provides high level of service to internal and external guests
• Achieves monthly sales objectives set by management
• Performs other specific administrative functions as directed by management
• Keeps current on new products and product updates
• Assist in all other areas of the parts department when needed
• Always maintains a professional appearance
• Maintains high ethical standards in all actions

• A high school diploma or equivalent
• Must have a valid drivers license and have and maintain an acceptable, safe driving record.
• Superior communication and customer service skills, especially effective via email and telephone
• A minimum of one (1) year of automotive parts sales experience, preferably in an automotive dealership
• Knowledge of automotive parts; basic mathematical principles (adding, subtracting, multiplying, dividing, and percentages) and application
• Ability to pay attention to detail; follow-up with internal and external guests; read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; read and comprehends instructions and information in the English language

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:

• Frequently bend, stretch, twist, or reach with their body, arms, and/or legs; stoop, kneel, crouch, or crawl and talk or hear.
• Must be able to work outdoors in all weather conditions including low and high temperatures, precipitation and wind, noisy environments, and small and/or enclosed spaces.
• Adjusting, moving, and lifting objects up to 50 pounds.
• Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
• Remaining in a stationary position, often standing, or sitting for prolonged periods.
• Operating motor vehicles and/or heavy equipment.
• Ascending or descending ladders, stairs, scaffolding, ramps, and poles.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

BECAUSE WE ARE AWESOME!

Benefits of working with us:

• Full suite of medical benefits, which includes health, dental and vision insurance.
• 401K with a generous Company match
• Team member discounts for cars, service, parts, and retail goods
• Tuition reimbursement
• Ongoing training and industry education through our in-house Penske College to help advance this position from a job to a career.
• Employee Referral Bonus Program because your friends will want to work where you do.
• Company and corporate partner discounts to companies like GE, Dell, Microsoft, Quicken, and many others.

ABOUT US

Longo Toyota and Longo Lexus, part of Penske Motor Group, LLC, is taking a different approach to automotive sales. We understand that the wants and needs of our guest are changing every day. By adapting and providing superior guest service has made Longo the #1 Toyota retailer for 50 consecutive years and the worlds largest dealership.

Were looking for Team Members who are eager, well-rounded, ambitious and who want to jump into a new and exciting career. Our Learning & Development programs are geared to provide you with the proper introduction into the organization and our team of experts in every discipline will provide you the guidance needed to ensure your success.

Some companies may promise the world by offering you a fancy title or tell you about a creative benefits program that doesnt fit your personal needs. We firmly believe in transparency with everything that we do and in providing a variety of benefit offerings that allow our Team Members to select those that are important to them. With our average Team Member having been with Longo for more than 9-years, you can tell that these beliefs are deeply rooted in our culture.

If you have experience in any industry or organization that focuses on providing a superior guest experience, then apply today.

AND A LITTLE MORE ABOUT US

Check us out on YouTube

https://www.youtube.com/user/LongoToyotaElMonte

https://www.youtube.com/watch?v=t4S7g1rweX0

Look us up on Glassdoor

Want to know what its like to work here?

Check us out on Glassdoor.com!

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