Responsibilities

• Listen to and resolve customer complaints regarding services, products, or personnel
• Monitor sales staff performance to ensure that goals are met
• Hire, train, and evaluate personnel
• Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business
• Direct and supervise associates engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services, such as pumping gasoline for customers
• Provide staff with assistance in performing difficult or complicated duties
• Plan and prepare work schedules, and assign associates to specific duties
• Attend company meetings to exchange product information and coordinate work activities with other departments
• Formulate pricing policies on merchandise according to profitability requirements
• Support location and rental customers, including rental counter activities as needed
• Other projects and tasks as assigned by supervisor

Last updated : 2024-06-26