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The Business Development Center (BDC) Representative is responsible for receiving, processing, verifying, and distributing information from inbound calls, to include but not limited to inquiries on new and pre-owned vehicles, internet leads, and providing general information. Employee is also responsible for handling inbound service inquiries, setting and confirming appointments, and making outbound calls regarding various customer care protocols including follow up on missed appointments, vehicle service status, service reminders, parts order status, and after-service follow up.
This is a Temporary position with the possibility of Regular employment.
Position is 100% on-site.
Essential Duties include the following; however, other duties and responsibilities may be assigned.
Base Hourly Rate of $21.00 plus incentive pay based on individual performance, which can range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The individual should possess:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:
The above job description is only intended as a summary of the position’s responsibilities and does not include all duties that may be required to satisfactorily perform the job.
This is a Temporary position with the possibility of Regular employment.
The Dealership is an equal opportunity employer and maintains a drug and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
Penske Volvo Cars is looking for results driven, team focused, dedicated people to join our team. To explore more about the positions for which we are currently accepting applications, please click the link below. Start your engines and apply online today!
Our compensation and benefits package includes:
• Medical, Dental, Vision and Prescription Insurances
• Company Paid Life Insurance
• 401(k) Savings and Retirement Plan
• Tremendous Opportunity to Learn, Advance and Build a Career!
Penske Volvo Cars is an Equal Opportunity Employer.
Full Time
$43k-54k (estimate)
05/12/2024
07/10/2024