Primary Job Function: To assist our members on the phone with banking needs including, but not limited to: answering member calls, experience with making payment arrangements, answer basic account information.

Employee will be located in Hauppauge, NY

Responsibilities include:

Service members in a courteous and efficient manner

Assist members with online banking and account questions

Answer member phone calls with excellent phone etiquette

Contact members to make payment arrangements

Establishes and maintains relationships with members while adhering to high service standards

Cross-sell credit union products to all members

Assisting other departments as needed

*Make payment arrangements on our loans

Position Requirements:

Banking and/or strong customer service experience is necessary

Effective interpersonal and problem solving skills

Ability to work in a high volume customer service environment

Ability to negotiate payment arrangements

Working knowledge of Microsoft Office

Outgoing personality

High school graduate or equivalent

Bilingual, English/Spanish is a plus

Presently seeking full time clerk: Must be able to work 40-hours/week.

Position Hours: Monday-Friday 8:15am-4:15pm, occasional Saturdays and late nights to post member payments

Full benefits include: medical, paid vacation, tuition reimbursement, 401 (K) and more.

EOE AA M/F/Vet/Disability

Job Type: Full-time

Pay: $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• AD&D insurance
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance

Weekly day range:

• Monday to Friday

Work setting:

• Office

Experience:

• Microsoft Office: 2 years (Required)
• Customer service: 2 years (Required)
• Phone etiquette: 2 years (Required)

Work Location: In person