People First is looking for an Asset Recover Manager to join the team! The Asset Recovery Manager is responsible for organizing, planning, and directing all operations of the Asset Recovery Department. Oversees all Asset Recovery functions including the control of credit accounts that are late, potentially delinquent, delinquent, or charged off. Assists in the resolution of difficult and complex account situations. Represents People First in court proceedings to ensure the maximum outcome for the credit union. Ensures established policies, procedures, and legal requirements are followed. Coordinates activities, ensuring all subordinate areas of responsibility support Credit Union objectives. Trains, directs, and appraises personnel. Ensures services are delivered professionally and efficiently.

Duties and Responsibilities:

• Responsible for the implementation of Asset Recovery Department policies, procedures, and planning.
• Responsible for the effective and efficient administration and performance of Asset Recovery functions.
• Oversees charge-offs, repossessions, and various court collections actions. Makes recommendations for action.
• Ensures collections actions are thoroughly documented. Ensures accurate accounting for and collection of accounts that are charged off.
• Responsible for ensuring that professional business relationships are established and maintained with members, the community, and with trade and governmental organizations.
• Works with delinquent members to reach suitable arrangements to restore accounts to current status.
• Effectively supervises Department personnel, ensuring optimal performance. Conducts performance appraisals as required.
• Provide leadership to personnel through effective training, objective setting, delegation, and communication. Conducts staff meetings as required.
• Responsible for establishing and maintaining effective communication and coordination with Credit Union personnel and management.

Benefits:

• Excellent medical, dental, and vision plans
• Health reimbursement account
• Flexible Spending and Dependent Care Accounts
• Group Term Life Insurance
• Short-Term and Long-Term Disability
• Paid time off
• 401k Plan with company match

• High School graduate or equivalent.
• Five to seven years of progressive collections experience.
• Supervisory experience preferred
• Excellent communication and public relations skills.
• Ability to work in stressful, high-pressure situations.
• Solid analytical and negotiating skills.
• Strong leadership and supervisory abilities.
• Able to operate computer applications, financial calculators, and other basic business equipment.
• Thorough knowledge of collections, servicing, bankruptcy procedures, and legal requirements.
• Understanding of Credit Union default enforcement clauses.

People First provides equal employment opportunity to all employees and applicants for employment. People First prohibits discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state or local laws.

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