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31 Service Manager Jobs in Woodstock, IL

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Peoplelink Staffing Solutions
Woodstock, IL | Full Time
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Service Manager
People MVR Woodstock, IL
$89k-115k (estimate)
Full Time 2 Months Ago
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People MVR is Hiring a Service Manager Near Woodstock, IL

Woodstock Heating & Cooling is a premier provider of heating, ventilation and air conditioning (HVAC) services in the Woodstock area. With a commitment to exceptional customer service and technical expertise, we ensure comfort and efficiency for residential and commercial clients alike. By prioritizing honesty and treating each individual as family, be it a customer or employee, Woodstock Heating & Cooling has earned the respect and appreciation of the community it proudly serves.
Position Overview: We are seeking a dedicated and experienced Service Manager to join our team. The Service Manager will oversee our HVAC service operations, ensuring that our customers receive prompt, reliable, and high-quality service. This role requires strong leadership skills, technical expertise in HVAC systems, and a customer-centric approach to service delivery.
Why work for Woodstock Heating & Cooling?
  • Competitive pay
  • Health insurance
  • Retirement plan with 3% match
  • Paid holidays & vacation
  • Continuing education opportunities
  • Top of the line working environment
Key Responsibilities:
  • Team Leadership: Manage and lead a team of HVAC service technicians, providing guidance, training, and support to ensure high performance and customer satisfaction.
  • Service Operations: Oversee day-to-day service operations, including scheduling, dispatching, and monitoring service calls to meet customer expectations and service level agreements.
  • Technical Expertise: Utilize your in-depth knowledge of HVAC systems to troubleshoot complex issues, provide technical support to technicians, and ensure efficient service delivery.
  • Customer Service: Maintain a focus on customer satisfaction by addressing customer inquiries, resolving complaints, and ensuring service excellence at every interaction.
  • Inventory and Resource Management: Manage inventory levels, equipment, and resources to optimize service efficiency and minimize downtime.
  • Compliance and Safety: Ensure compliance with industry regulations, company policies, and safety standards to maintain a safe working environment for employees and customers.
Qualifications:
  • Proven experience in HVAC service management or a similar role, demonstrating leadership capabilities and technical proficiency.
  • Strong understanding of HVAC systems, components, and operations, with the ability to troubleshoot and resolve technical issues effectively.
  • Excellent communication skills, both verbal and written, with the ability to interact professionally with customers, technicians, and internal stakeholders.
  • Leadership qualities, including the ability to motivate and inspire a team, foster a collaborative work environment, and drive continuous improvement.
  • Organizational skills and the ability to prioritize tasks in a fast-paced environment to meet service deadlines and customer expectations.
  • Must be able to pass a background check and drug screen.
Please submit your resume for consideration.

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Job Summary

JOB TYPE

Full Time

SALARY

$89k-115k (estimate)

POST DATE

07/18/2024

EXPIRATION DATE

09/26/2024

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The job skills required for Service Manager include Customer Service, Leadership, Customer Satisfaction, Scheduling, Communication Skills, HVAC, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

02/28/2022: Frankfort, KY

The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

02/08/2022: Poughkeepsie, NY

The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

01/17/2022: Lansing, MI

Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

12/13/2021: Frankfort, KY

Responsible for understanding each customer's expectations and delivering services as needed.

02/15/2022: Abilene, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

01/13/2022: Middlesex, NJ

A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

01/25/2022: Atlanta, GA

Experienced leader with proven record providing exceptional customer service operations.

01/21/2022: Grand Rapids, MI

Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

01/27/2022: Pittsburgh, PA

The service manager must also be able to work under stress besides handle stress.

12/20/2021: Pittsburgh, PA

Step 3: View the best colleges and universities for Service Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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