41 Customer Support Specialist Jobs in Columbia, SC
PeopleCaddie is Hiring a Customer Support Specialist Near Columbia, SC
Location: Columbia, SC (Onsite)
Position: Customer Service Analyst (Help Desk)
Compensation: $20-25 per hour
Duration: 6 months
Start: April 22nd (Monday)
Duties And Responsibilities
- Receives, investigates and responds to customer inquiries regarding complex products, services and issues via all channels through which customers are served.
- Will train on new business applications and be prepared to support upcoming system implementations.
- Maintains high levels of customer satisfaction, and demonstrates commitment to quality related to operational and technical support of complex products and/or processes of the Bank. Knowledge of major products and services and has the ability to apply this knowledge appropriately.
- Learns existing business applications, how they interact with other applications and provides timely support to end users.
- Resolves customer/ Association partner inquiries and issues. Recommends appropriate solutions.
- Education and/or experience equivalent to an Associate Degree in Business
- Experience in customer support/call center environment preferably dealing with PC and application software, mainframe and client server computer systems
- Certified Help Desk Professional preferred.
- HIPAA certified preferred.
- Ability to communicate/interact effectively with customers, users, technical experts, and all levels of management
Job Summary
Contractor
$43k-53k (estimate)
06/24/2024
08/11/2024
peoplecaddie.com
Des Plaines, IL
<25
Related Companies
The job skills required for Customer Support Specialist include Customer Service, Call Center, Products and Services, Customer Support, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Specialist positions, which can be used as a reference in future career path planning. As a Customer Support Specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Specialist. You can explore the career advancement for a Customer Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Specialist job description and responsibilities
To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.
01/27/2022: Johnstown, PA
They are also responsible for conducting surveys on the products or services and communicating customer feedback.
01/30/2022: Chico, CA
A Customer Support Specialist will also replace products or process payment refunds as needed.
01/18/2022: Rockford, IL
They help customers with their queries and complaints.
02/18/2022: Richland, WA
Listen to customer complaints and provide adequate solutions for their problem via phone or email.
02/14/2022: San Diego, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Specialist jobs
Communication skills come as pretty much as a given, concerning customer support.
02/15/2022: Troy, NY
Make Connections and Give Compliments.
01/07/2022: Lompoc, CA
Ensure that customers understand the resolution and provide on-going education to customers.
01/11/2022: Spokane, WA
Compile and analyze customer requirements to give the best advice and resolve their query.
02/20/2022: Pensacola, FL
Customer service experience- A thorough knowledge of how to delight customers through strong researching, problem solving and troubleshooting skills.
01/09/2022: Chattanooga, TN
Step 3: View the best colleges and universities for Customer Support Specialist.
Similar Jobs
Popular Articles
