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CUSTOMER SUCCESS MANAGER :
A Customer Success Manager at PeopleGrove is the strategic advisor to our customers, showcasing the value of PeopleGrove and how our solutions help drive institutional impact and outcomes. You will champion solution adoption, customer growth and expansion, and ensure that each of your assigned customers have the resources and support they need to experience success and a clear return on their investment in PeopleGrove.
\nHERE IS WHAT YOU'LL DO :
At PeopleGrove, we don’t just accept differences — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. PeopleGrove is proud to be an equal opportunity workplace. If you need assistance or an accommodation due to a disability, you may contact us at careers@peoplegrove.com or you may call us at 650-584-3400.
Full Time
IT Outsourcing & Consulting
$117k-164k (estimate)
06/20/2024
08/18/2024
peoplegrove.com
RENO, NV
25 - 50
2015
Private
ADAM SAVEN
<$5M
IT Outsourcing & Consulting
PeopleGrove designs and develops an online mentorship platform that connects students and alumni of schools with advisers, coaches and mentors.
The following is the career advancement route for CUSTOMER SUCCESS MANAGER positions, which can be used as a reference in future career path planning. As a CUSTOMER SUCCESS MANAGER, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CUSTOMER SUCCESS MANAGER. You can explore the career advancement for a CUSTOMER SUCCESS MANAGER below and select your interested title to get hiring information.
If you are interested in becoming a Customer Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Success Manager job description and responsibilities
Having a customer success manager overseeing the onboarding process helps with retention.
01/03/2022: Pueblo, CO
Customer success managers should have strong organization and presentation skills, but those things can be taught.
12/19/2021: Modesto, CA
They monitor their customers’ happiness closely so that they are able to offer solutions before problems occur.
02/13/2022: Everett, WA
Take time to understand what each customer needs and help customers take the shortest route possible.
01/23/2022: San Jose, CA
The customer success manager characterizes himself with being organized, presentable and acquiring technical skills.
01/07/2022: Minneapolis, MN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Success Manager jobs
Customer success managers are both salespeople and support professionals.
12/15/2021: Las Cruces, NM
During the operational stage (also known as “Business as usual), Customer Success Managers often provide technical know-how, expertise, and training to customers with the goal making them successful and keeping them satisfied with the business’s products
01/02/2022: Longview, TX
A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications.
02/21/2022: Pueblo, CO
Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.
12/22/2021: Temple, TX
Customer Success Managers must be strong, natural advocates.
02/15/2022: Clearwater, FL
Step 3: View the best colleges and universities for Customer Success Manager.