About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Responsibilities Peraton is currently seeking skilled and qualified Technical Systems Consultant to join our team of qualified, diverse individuals. The ideal candidate will support the US Senate ITSC IV program located in Washington, D.C. This person will support our customer with aligning their technologies with overall goals and better utilize existing technologies and processes. This role requires excellent analytical skills, extensive technical knowledge, and the ability to understand how technology supports business and organization goals. Day to Day Work Responsibilities: * Engage and manage strong business relationships with all customers to ensure high level of service, response, and overall success of customer-driven business and technical strategies.
* Assist technical support representatives with the management of all aspects of IT design, implementation, administration, and support processes to ensure the availability, operability, and stability of all assets.
* Serve as lead liaison between business customers and technology development. Concentration to detail is optimal for customer satisfaction. Understand customer requirements and business objectives.
* Provide proactive on-site and virtual technical consulting support to one or more offices for our government customer.
* Provide strategic advice within the customers support guidelines in using technology to achieve goals.
* Assist with the management of IT initiatives and collaborate with office technical staff and liaisons.
* Serve as technology expert and consultant to develop and propose solutions that meet the technology and business requirements of new advisor's with technical emphasis is on hardware capabilities, software requirements and systems integration.
* Assist and consult with the new technology implementation.
* Train support staff in new and existing IT solutions/systems when needed.
* Provide assistance with technical issues.
* Revise existing systems and suggest improvements when needed.
* Partner with other technology teams to analyze business needs, implement customer solutions and provide technical product support.
* Setup, operation and troubleshooting of TCP/IP networking.Qualifications Basic Qualifications: * Bachelor's degree with 5 years' experience or HS diploma/equivalent and 9 years' experience.
* U.S. Citizenship Required; Must have the ability to obtain/maintain a Public Trust clearance.
* 5 years' experience of supporting technology infrastructure.
* Minimum of 5 years' experience with VMware ESX Server or VMware products.
* Detailed knowledge of Microsoft Windows Server 2012/2016, Microsoft Exchange, Office 365 and Active Directory.
* Experience with supporting Windows 10 and macOS.
* Knowledge of desktop and business/technical support systems.
* 5 years' experience with various connectivity issues for TDM, and IP networking fundamentals, including sub-netting, router login procedures and assignment of routing protocols.
* Excellent written and verbal communication, listening, and presentation skills.
* Strong problem-solving skills: ability to assess a problem and determine an effective course of action.Preferred Qualifications: * Knowledge of Microsoft (Windows Server 2019).
* Experience with VoIP and network security.
* Microsoft and/or Cisco certifications preferred.
Target Salary Range $86,000 - $138,000. This represents the typical salary range for this position based on experience and other factors. SCA / Union / Intern Rate or Range EEO An Equal Opportunity Employer including Disability/Veteran. Our Values Benefits At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We're fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way. * Paid Time-Off and Holidays
* Retirement
* Life & Disability Insurance
* Career Development
* Tuition Assistance and Student Loan Financing
* Paid Parental Leave
* Additional Benefits
* Medical, Dental, & Vision Care