133 Entry Level Customer Service Assistant Jobs in Washington, DC
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Percepta House is Hiring an Entry Level Customer Service Assistant Near Washington, DC
Job Title: Entry-Level Customer Service Assistant
Job Summary:
We are seeking a dynamic and enthusiastic individual to join our team as an Entry-Level Customer Service Assistant. In this role, you will be the first point of contact for our customers, providing exceptional service and support to ensure their inquiries and concerns are addressed promptly and effectively. This position offers an excellent opportunity for someone who is passionate about delivering outstanding customer experiences and eager to embark on a career in customer service.
Key Responsibilities:
- Customer Support: Respond to customer inquiries via phone, email, and live chat in a professional and timely manner, demonstrating empathy and understanding.
- Issue Resolution: Assist customers in resolving product or service-related issues by providing accurate information, troubleshooting guidance, and appropriate solutions.
- Product Knowledge: Develop a comprehensive understanding of our products or services to effectively address customer questions and concerns.
- Documentation: Maintain accurate records of customer interactions, transactions, inquiries, and feedback using our CRM system.
- Feedback Collection: Gather customer feedback and insights to help identify areas for improvement and contribute to the enhancement of our products and services.
- Team Collaboration: Collaborate with other team members, including sales, marketing, and operations, to ensure a seamless customer experience and contribute to overall organizational goals.
- Continuous Learning: Stay updated on industry trends, product updates, and customer service best practices to enhance performance and deliver exceptional service.
Qualifications:
- High school diploma or equivalent.
- Excellent communication skills, both verbal and written, with a professional and courteous demeanor.
- Strong interpersonal skills with the ability to build rapport and effectively interact with customers and colleagues.
- Problem-solving abilities and a proactive approach to addressing customer needs and concerns.
- Attention to detail and accuracy in data entry and order processing.
- Ability to multitask and prioritize tasks in a fast-paced environment.
Job Summary
Full Time
$41k-52k (estimate)
02/24/2024
05/15/2024
The job skills required for Entry Level Customer Service Assistant include Customer Service, Problem Solving, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be an Entry Level Customer Service Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Entry Level Customer Service Assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Entry Level Customer Service Assistant positions, which can be used as a reference in future career path planning. As an Entry Level Customer Service Assistant, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Entry Level Customer Service Assistant. You can explore the career advancement for an Entry Level Customer Service Assistant below and select your interested title to get hiring information.
If you are interested in becoming an Entry Level Customer Service Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Entry Level Customer Service Assistant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Entry Level Customer Service Assistant job description and responsibilities
The best customer service professionals have a deep knowledge of how their companies’ products work.
03/20/2022: York, PA
A great customer support representative knows how to relate to anybody, but they’re especially good with frustrated people.
02/01/2022: Lowell, MA
Responding to questions with positive language can greatly affect how the customer hears the response.
01/30/2022: Racine, WI
A support rep’s ability to empathize with a customer and craft a message that steers things toward a better outcome can often make all the difference.
03/01/2022: Pascagoula, MS
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Entry Level Customer Service Assistant jobs
Good applications to employers of customer service staff may prove fruitful.
02/18/2022: Poughkeepsie, NY
Some employers mayEntry Level Customer Service Assistant from disciplines that are relevant to their particular sector, such as retail, hospitality or financial services.
02/23/2022: Bergenfield, NJ
Have a clear escalation pathway.
01/04/2022: Terre Haute, IN
Measure and analyse customer feedback.
01/16/2022: Milwaukee, WI
Step 3: View the best colleges and universities for Entry Level Customer Service Assistant.
Similar Jobs
Popular Articles
